Paint Center CSR

Oakland, CA - USA

Monthly Salary: $ 22 - 24

Posted on: 06-11-2025

Vacancies: 1 Vacancy

Job Summary

The Paint Center Customer Service Representative (CSR) is the primary point of contact for contractors and retail customers at Bee Greens Paint Center. This position is centered on delivering exceptional service fulfilling orders accurately and on time and providing knowledgeable support on paint products coatings and application methods.

The CSR will work closely with contractors to ensure they get the products they need to keep their projects moving from custom tinting and precise color matching to helping select the right coatings for different surfaces and jobsite addition to servicing professional accounts the CSR will also support retail customers with product recommendations tinting and order pick-up ensuring a professional and friendly experience for every customer.

This role requires someone who can balance high-volume order processing with personalized service communicate clearly with jobsite crews and take ownership of the in-store experience. Accuracy speed and product knowledge are key to success. This role reports to Paint Center Manager.

Position Requirements

Previous experience in retail paint supply construction supply or a related customer service role preferred
At least 18 years of age and legally eligible to work in the United States.
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment while maintaining attention to detail
Comfortable learning product knowledge and providing application guidance
Basic computer proficiency and able to use the companys point of sale software Epicor Biztrack.
Physically able to work the majority of your shift standing and ability to lift push and pull products up to 50 lbs repeatedly throughout the day.
Bilingual English/Spanish is a plus

Essential Job Functions

Greet and assist customers in-store by phone and through digital channels with professionalism and a service-first mindset
Provide accurate product information application guidance and basic technical support for paint and coatings
Process orders quotes returns and special requests using our POS system
Accurately handle cash credit and account transactions
Prepare and fulfill customer orders including performing color-matching and tinting services.
Maintain product displays tinting stations and a clean organized sales floor
Proactively communicate with contractors and account customers about order status product availability and lead times
Support inventory control through restocking labeling and assisting with cycle counts
Perform all duties in alignment with Bee Greens Mission and Core Values.

$22 - $24 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

The Paint Center Customer Service Representative (CSR) is the primary point of contact for contractors and retail customers at Bee Greens Paint Center. This position is centered on delivering exceptional service fulfilling orders accurately and on time and providing knowledgeable support on paint pr...

Position Requirements

Previous experience in retail paint supply construction supply or a related customer service role preferred
At least 18 years of age and legally eligible to work in the United States.
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment while maintaining attention to detail
Comfortable learning product knowledge and providing application guidance
Basic computer proficiency and able to use the companys point of sale software Epicor Biztrack.
Physically able to work the majority of your shift standing and ability to lift push and pull products up to 50 lbs repeatedly throughout the day.
Bilingual English/Spanish is a plus

Essential Job Functions

Greet and assist customers in-store by phone and through digital channels with professionalism and a service-first mindset
Provide accurate product information application guidance and basic technical support for paint and coatings
Process orders quotes returns and special requests using our POS system
Accurately handle cash credit and account transactions
Prepare and fulfill customer orders including performing color-matching and tinting services.
Maintain product displays tinting stations and a clean organized sales floor
Proactively communicate with contractors and account customers about order status product availability and lead times
Support inventory control through restocking labeling and assisting with cycle counts
Perform all duties in alignment with Bee Greens Mission and Core Values.

$22 - $24 an hour