Senior IT Project Coordinator, Scams
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join AFCA as the Senior IT Project Coordinator who will support the IT delivery of AFCAs Scams Jurisdiction Program. Youll coordinate technical resources responsible for application design development integration and deployment ensuring milestones are met governance is followed and budgets stay on track. Reporting to the IT Governance & Controls Manager with a dotted line to the Scams Program Delivery Lead youll be the conduit between IT and business teams keeping delivery aligned risks managed and stakeholders informed.
This is initially a 2 year fixed-term contract.
Typically in this role you will:
- Coordinate the delivery of technical workstreams across development integration testing and release phases
- Maintain detailed project plans sprint cycles and milestone schedules aligned to the broader program timeline
- Track progress risks and dependencies escalating issues as needed
- Support agile ceremonies sprint planning and backlog prioritisation with cross-functional teams including business analysts developers and testers.
- Coordinate change control and release processes in line with AFCAs IT Governance framework
- Maintain RAID logs project documentation and reporting dashboards
- Track and report resource allocation and IT budgets forecasts and actuals; including POs invoices and timesheets.
- Facilitate meetings and checkpoints acting as the central coordination point between IT and the Scams Program
- Prepare clear communication materials for Steering Committees leadership briefings and technical forums
- Contribute to continuous improvement capturing lessons learned and refining delivery processes
Qualifications :
To be successful in this role you will need:
- Proven experience coordinating IT or application development projects
- Strong understanding of SDLC Agile and hybrid delivery models
- Proven skills in scheduling reporting and governance documentation
- High attention to detail and strong organisational skills
- Excellent communication and stakeholder engagement capabilities
- Proficiency in Microsoft Project Azure DevOps or similar tools
- Experience in financial tracking and budget management for IT projects
Additional Information :
- BOSS Best Places to Work 2024 credited for its culture engagement and flexible working arrangements.
- Most Inclusive Workplace 2024 Australian HR Institute (AHRI) Awards.
- Employer of Choice Public Sector and NFP Australian HR Awards 2023
- Silver AWEI Accreditation 2025 Recognised for LGBTQ workplace inclusion.
- Accredited Family Friendly Workplace Supporting work-life balance and inclusivity.
- Hybrid working Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing.
- Inclusive leave options Flexible public holidays 20 weeks paid parental leave gender affirmation leave womens health leave and paid time off over Christmas.
- Financial benefits Not-for-profit salary packaging to boost take-home pay.
- Locations A team of over 1200 dedicated professionals based in modern Melbourne and Sydney CBD offices.
To apply
If youre passionate about fairness and believe your skills align with this role we encourage you to apply even if you dont meet every single criterion.
We welcome applications from people of all backgrounds cultures abilities sexual orientations and gender identities. If you require any accessibility support during the recruitment process please reach out to our team at
AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.
Remote Work :
No
Employment Type :
Full-time
Join AFCA as the Senior IT Project Coordinator who will support the IT delivery of AFCAs Scams Jurisdiction Program. Youll coordinate technical resources responsible for application design development integration and deployment ensuring milestones are met governance is followed and budgets stay on track. Reporting to the IT Governance & Controls Manager with a dotted line to the Scams Program Delivery Lead youll be the conduit between IT and business teams keeping delivery aligned risks managed and stakeholders informed.
This is initially a 2 year fixed-term contract.
Typically in this role you will:
- Coordinate the delivery of technical workstreams across development integration testing and release phases
- Maintain detailed project plans sprint cycles and milestone schedules aligned to the broader program timeline
- Track progress risks and dependencies escalating issues as needed
- Support agile ceremonies sprint planning and backlog prioritisation with cross-functional teams including business analysts developers and testers.
- Coordinate change control and release processes in line with AFCAs IT Governance framework
- Maintain RAID logs project documentation and reporting dashboards
- Track and report resource allocation and IT budgets forecasts and actuals; including POs invoices and timesheets.
- Facilitate meetings and checkpoints acting as the central coordination point between IT and the Scams Program
- Prepare clear communication materials for Steering Committees leadership briefings and technical forums
- Contribute to continuous improvement capturing lessons learned and refining delivery processes
Qualifications :
To be successful in this role you will need:
- Proven experience coordinating IT or application development projects
- Strong understanding of SDLC Agile and hybrid delivery models
- Proven skills in scheduling reporting and governance documentation
- High attention to detail and strong organisational skills
- Excellent communication and stakeholder engagement capabilities
- Proficiency in Microsoft Project Azure DevOps or similar tools
- Experience in financial tracking and budget management for IT projects
Additional Information :
- BOSS Best Places to Work 2024 credited for its culture engagement and flexible working arrangements.
- Most Inclusive Workplace 2024 Australian HR Institute (AHRI) Awards.
- Employer of Choice Public Sector and NFP Australian HR Awards 2023
- Silver AWEI Accreditation 2025 Recognised for LGBTQ workplace inclusion.
- Accredited Family Friendly Workplace Supporting work-life balance and inclusivity.
- Hybrid working Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing.
- Inclusive leave options Flexible public holidays 20 weeks paid parental leave gender affirmation leave womens health leave and paid time off over Christmas.
- Financial benefits Not-for-profit salary packaging to boost take-home pay.
- Locations A team of over 1200 dedicated professionals based in modern Melbourne and Sydney CBD offices.
To apply
If youre passionate about fairness and believe your skills align with this role we encourage you to apply even if you dont meet every single criterion.
We welcome applications from people of all backgrounds cultures abilities sexual orientations and gender identities. If you require any accessibility support during the recruitment process please reach out to our team at
AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Computer Hardware
- IT Experience
- Mac Os
- Avaya
- Mobile Devices
- Windows
- Help Desk
- IT Support
- Order Fulfillment
- Project Coordination
- Google Suite
- Troubleshooting
About Company
Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes ... View more
