Customer Support Specialist
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Job Location:
Monthly Salary:
Posted on:
25 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a Customer Support Specialist who is passionate about helping others and delivering outstanding service. You will serve as the first point of contact for clients ensuring their needs are met with accuracy empathy and efficiency. This role is ideal for someone who enjoys problem-solving thrives in dynamic environments and takes pride in creating positive customer experiences.
Responsibilities
Provide timely and professional assistance to customers via phone and email.
Identify and resolve client inquiries escalating complex cases when necessary.
Maintain detailed and accurate records of customer interactions.
Collaborate with internal departments to improve service quality and client satisfaction.
Ensure all communication aligns with company standards and policies.
Contribute to team goals and maintain a positive solution-oriented attitude.
Qualifications :
Qualifications
Strong communication and interpersonal skills.
Excellent problem-solving abilities with attention to detail.
Ability to manage multiple tasks in a fast-paced setting.
Professional demeanor and customer-oriented mindset.
Proficiency in using customer management or CRM systems is a plus
Additional Information :
Benefits
Competitive annual salary ($57000 $62000).
Growth opportunities within a dynamic and expanding company.
Supportive and professional work environment.
Opportunities to participate in high-profile projects and campaigns.
Flexible work arrangements and skill development initiatives.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
