Supply Center Specialist

Waltham, MA - USA

Monthly Salary: $ 19 - 29

Posted on: 06-11-2025

Vacancies: 1 Vacancy

Job Summary

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Cold Room/Freezers -22degreesF/-6degrees C Laboratory Setting Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.)

Job Description

Location: Waltham MA Relocation assistance is NOT provided.

*Must be legally authorized to work in the United States withoutsponsorship.

Must reside local to Boston/Cambridge MA: Requires daily travel to customer sites.

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

Discover Impactful Work:

As a Supply Center Specialist you will deliver outstanding customer experience within a scientific retail environment supporting researchers and lab personnel by maintaining optimized product availability merchandising standards and efficient on-site operations. Serving as the primary point of contact for Thermo Fishers on-site Customer Supply Center you will ensure customers have immediate access to critical laboratory supplies while upholding branding safety and service excellence.

A day in the Life:

Provide outstanding customer service by building positive relationships with on-site scientists lab managers and procurement teams to anticipate needs and resolve product-related inquiries quickly.
Lead all aspects of daily inventory management including receiving unpacking restocking rotating and auditing stock to maintain efficient product mix and accuracy.
Maintain merchandising and branding standards ensuring the Supply Center is visually organized compliant and reflective of Thermo Fishers brand.
Support growth initiatives by identifying new product opportunities and implementing on-site promotions product shows and customer engagement events.
Collaborate with commercial teams to communicate customer feedback customer trends and competitive intelligence to drive business improvement and increase market share.
Use internal systems (e.g. Supply Center Management System) to manage orders identify usage trends and ensure accurate and timely replenishment. This role may also play a role in analyzing purchasing trends through Supply Center reporting to identify the above market share opportunities.
Implement and assist with product shows seminars and other on-site promotional events tied to Supply Center
Complete all required training
Will perform other related duties as required and/or assigned including training and onboarding of new Supply Center Service Representatives.

Keys to Success:

Education

High school diploma or equivalent required; bachelors degree preferred

Experience

Requires a minimum of 1 year of confirmed experience in customer service retail sales research & development or another related field.
Organized attention to detail and ability to work autonomously
Customer-centric and has ability to quickly pick up customer requirements and respond quickly

Knowledge Skills Abilities

Anticipates needs and problems at site while crafting solutions in partnership with the Commercial Account Manager.
Demonstrate a sense of urgency contagious optimism and a can do demeanor
Greet challenges and change as an opportunity
Has courage and confidence to try new things and learn from mistakes
Encourages motivates and collaborates well with others
Builds effective partnerships with customers and colleagues

Physical Requirements / Work Environment

Work hours must be performed during normal business hours to match delivery times and customer hours.
Daily car travel to and from account locations is required. Mileage is reimbursed.
Required to be able to lift up-to 15 lbs.
May be required to stand for long periods of time while performing work duties.

BENEFITS:

We offer competitive remuneration annual incentive plan bonus healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forward-thinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation.

Compensation and Benefits

The hourly pay range estimated for this position based in Massachusetts is $19.64$29.46.

This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:

A choice of national medical and dental plans and a national vision plan including health incentive programs
Employee assistance and family support programs including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy
Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan
Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits please visit: Experience:

Work ScheduleStandard (Mon-Fri)Environmental ConditionsCold Room/Freezers -22degreesF/-6degrees C Laboratory Setting Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.)Job DescriptionLocation: Waltham MA Relocation assistance is NOT pro...