- Provide comprehensive administrative and clerical support to the Director of F&B and F&B Manager
- Promptly reply to guest inquires and restaurant reservation
- Coordinate inter-resort communication and documentation between F&B departments.
- Assist in preparing reports presentations and performance data (P&L guest satisfaction upselling results etc.).
- Maintain and update F&B databases menus training records and standard operating procedures.
- Manage departmental calendars meeting minutes and follow-up on action plans.
- Coordinate with procurement and cost control for F&B requisitions and inventory monitoring.
- Support pre-opening event planning and promotional activities across the cluster resorts.
- Handle guest correspondence and feedback related to F&B when required.
- Support the F&B leadership team in scheduling payroll submissions and administrative processes.
- Liaise with Marketing HR and Finance teams to ensure smooth operational support.
- Maintain confidentiality of all departmental and resort-related information.
Qualifications :
- Minimum 2 years of experience in a similar role within a luxury resort or hotel environment
- Passion for leadership and teamwork
- Eye for detail to achieve operational excellence
- Excellent guest service skills
- College diploma in Hotel Management or related field
Remote Work :
No
Employment Type :
Full-time
Provide comprehensive administrative and clerical support to the Director of F&B and F&B ManagerPromptly reply to guest inquires and restaurant reservationCoordinate inter-resort communication and documentation between F&B departments.Assist in preparing reports presentations and performance data (...
- Provide comprehensive administrative and clerical support to the Director of F&B and F&B Manager
- Promptly reply to guest inquires and restaurant reservation
- Coordinate inter-resort communication and documentation between F&B departments.
- Assist in preparing reports presentations and performance data (P&L guest satisfaction upselling results etc.).
- Maintain and update F&B databases menus training records and standard operating procedures.
- Manage departmental calendars meeting minutes and follow-up on action plans.
- Coordinate with procurement and cost control for F&B requisitions and inventory monitoring.
- Support pre-opening event planning and promotional activities across the cluster resorts.
- Handle guest correspondence and feedback related to F&B when required.
- Support the F&B leadership team in scheduling payroll submissions and administrative processes.
- Liaise with Marketing HR and Finance teams to ensure smooth operational support.
- Maintain confidentiality of all departmental and resort-related information.
Qualifications :
- Minimum 2 years of experience in a similar role within a luxury resort or hotel environment
- Passion for leadership and teamwork
- Eye for detail to achieve operational excellence
- Excellent guest service skills
- College diploma in Hotel Management or related field
Remote Work :
No
Employment Type :
Full-time
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