Guest Service Agent
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Deliver a seamless guest experience by handling check-ins check-outs reservations and inquiries with professionalism and care.
Assist guests with local information tour bookings and special requests ensuring their stay is personalized and hassle-free.
Maintain accurate guest records uphold security procedures and proactively promote hotel services and promotions.
Qualifications :
- Successful 612 months of front office or customer service experience ideally in a hotel or lodge setting.
- Excellent communication and time management skills with the ability to multitask and remain calm under pressure.
- Cultural sensitivity adaptability and Opera PMS knowledge are highly regarded especially in remote or Indigenous community settings.
Additional Information :
Cooinda Lodge Kakadu offers a unique opportunity to work in one of Australias most iconic locations surrounded by natural beauty and rich cultural heritage. We provide staff accommodation and meals on-site ensuring a comfortable and supportive work environment. Join our team and be part of an unforgettable experience in the heart of Kakadu National Park.
What we offer
Competitive salary meals and housing provided on-site
Staff meals Accor global discounts and wellbeing programs
Resort perks like 25% discounts free gym and tours access
A chance to live and work in Australias spectacular Top End
Clear progression pathway to FO Supervisor
- Career development and promotion pathways with Accor
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Cashiering
- Food Safety Experience
- Guest Relations Experience
- Animal Handling
- Front Desk
- Guest Services
- Phone Etiquette
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
