User Support Specialist

Topeka, KS - USA

Monthly Salary: Not Disclosed

Posted on: 06-11-2025

Vacancies: 1 Vacancy

Job Summary

Qualifications -Knowledge and Skills

High School diploma or GED
Effective communication skills
Individual must be a self-starter and teamwork oriented
Must be able to work alone as well as with others

Essential Duties and Responsibilities:

Provide telephone assistance for Topeka Public Schools computer and/or technology users assisting with both software and hardware support
Prepare update and distribute reports documents and other computer generated materials
Continually maintain and update knowledge of the operational requirements of the technology systems being supported
Communicate with other teams to resolve problems
Provide on-site user support and other related tasks as directed by supervisor

Physical abilities

Requires: ambulatory ability to move to various office and classroom-type locations and to bend stoop crawl and reach to install cables and equipment; sufficient hand eye coordination and dexterity to make small component connections; sufficient visual acuity to read technical documents and instructions and align small components; sufficient auditory ability to carry on routine conversations; ability to lift push and pull objects of medium weight (less than 75 lbs.) on an occasional basis; and the ability to work in confined areas with noise variations dust and limited ventilation.

Work Conditions

Work is performed indoors where some safety considerations exist from physical labor positioning in cramped areas and handling of medium weight yet awkward materials.
Work is performed generally during regular office hours with occasional project work or requests for assistance on evenings and weekends.

Required Experience:

Qualifications -Knowledge and SkillsHigh School diploma or GEDEffective communication skillsIndividual must be a self-starter and teamwork orientedMust be able to work alone as well as with othersEssential Duties and Responsibilities:Provide telephone assistance for Topeka Public Schools computer an...