Web Operations Specialist

The opportunity
We want you to join Unity as a Web Operations Specialist (CMS) where youll turn our Sanity CMS into a true self-serve scalable and strategic tool. This role is all about mastering the CMS at both an operational and technical level configuring schemas optimizing workflows and partnering with engineering to keep the system robust while also empowering the marketing team to publish effectively.

In the short term youll focus on resolving CMS issues enabling self-serve publishing and improving the efficiency of content the long term youll drive strategic CMS initiatives optimize architecture and integrations and ensure the system can scale to meet Unitys global needs.

By joining the Web Ops team youll directly impact by enabling faster publishing smoother collaboration and stronger user experiences while working closely with Engineering Product Marketing Design and Localization partners.

What youll be doing

• Act as the subject-matter expert for our CMS managing both operational workflows and technical configuration.
• Lead strategic CMS projects including workflow automation schema design and architecture improvements.
• Configure and maintain CMS data models and content structures to support scalable publishing.
• Troubleshoot CMS-related issues (including technical bugs integrations and permissions) and collaborate with Engineering when escalations are required.
• Partner with Engineering PMM/CMMs Design and Localization to ensure the CMS supports multi-language global content delivery.
• Design and deliver training and enablement programs to support self-serve publishing across Unity and maintain documentation
• Continuously monitor and improve CMS performance to align with both business priorities and user experience.

What were looking for

• Strong hands-on experience with CMS platforms (Sanity a plus) including schema configuration and workflow management.
• Ability to diagnose and resolve technical issues partnering with Engineering when deeper development is required.
• Proven ability to make complex systems intuitive for non-technical audiences.
• Demonstrated balance of operational rigor and strategic thinking.
• Clear and confident communicator with a collaborative solutions-first mindset.

You might also have

• Experience scaling CMS systems for multi-language global content delivery.
• Familiarity with localization workflows automation and integrations.
• Background in content operations digital publishing or technical support.
• A track record of creating documentation tooling or training that reduces friction and empowers teams.
• A personality that thrives in fast-paced detail-driven environments.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Life at Unity
We offer a wide range of benefits designed to support employees well-being and work-life balance. You can read more about them on our career page.

Unity NYSE: U is the leading platform to create and grow games and interactive experiences. Creators ranging from game developers to artists architects automotive designers infrastructure experts filmmakers and more use Unity to bring their imaginations to life across multiple platforms from mobile PC and console to spatial computing.

As of the third quarter of 2024 more than 70% of the top 1000 mobile games were made with Unity and in 2024 Made with Unity applications had an average of 3.7 billion downloads per month. For more information please visit Unity.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive innovative environment and celebrate our employees across age race color ancestry national origin religion disability sex gender identity or expression sexual orientation or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers partners and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

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Required Experience:

IC