Network Engagement Services Specialist

Dallas, IA - USA

Yearly Salary: USD 51200 - 57500

Posted on: 9 days ago

Vacancies: 1 Vacancy

Job Summary

PRIMARY PURPOSE: The Network Engagement Services Specialist leads projects that support the sustainability and growth of NTFBs agency partners. This role helps design and deliver initiatives tools and learning experiences that build agency capacity foster collaboration and create a more equitable and connected network. The position also assists with programmatic opportunities through Network Engagement Services (NES) and strengthens relationships with agency partners.

MINIMUM QUALIFICATIONS:

Education/Certifications:

Bachelors degree or an equivalent combination of education training and experience

Special Knowledge/Skills/Abilities:

Excellent verbal written and interpersonal communication skills
Detail-oriented problem solver who delivers high-quality results in a fast-paced environment
Experience with data analytics program/project management and organization skills
Demonstrated ability to build and maintain positive relationships with diverse internal and external stakeholders
Able to work independently and/or collaboratively across multiple departments
Proficient in Canva and Microsoft 365 Platforms
Willingness to learn manage multiple projects meet deadlines and take initiative
Knowledge of Adobe Creative Suite and Customer Relationship Management software (Salesforce/Blackbaud) is a plus

Experience:

Two years of experience working with nonprofit or community-focused programs agencies or services
Relevant professional experience in program administration customer service education or community engagement

PRINCIPLE DUTIES AND RESPONSIBILITIES:

Coordinate and manage the learning platform Agency University designing/creating content managing user access and tracking engagement
Assist with planning organizing and coordinating virtual and in-person opportunities events and campaigns that promote NTFBs partnerships including managing and updating NTFBs Partner Portal Harvest Huddle Professional Volunteers Program Leadership Development Scholarship Partner Volunteer Network and other initiatives
Collaborate with NES team on projects supporting NTFBs feeding network including planning and coordinating in-person workshops and virtual learning opportunities
Build maintain and grow relationships internally with NTFB staff and externally with agency partners and vendors
Gather partner feedback to help inform program growth and identify opportunities for improved engagement
Support coordination of the annual Agency Partner Summit event in August
Document and track data and outcomes related to the events workshops and campaigns
Assist with ordering collateral and other materials required for events and campaigns
Research strategies to support NTFBs network growth sustainability and effectiveness
Perform other tasks and duties as assigned

MENTAL DEMANDS:

The person in this position needs to adapt well in the face of workplace stressors such as customer complaints compliance offenses and competing priorities of reasonable or high significance to the successful function of the unit.
Must be able to effectively interpret data and make decisions that will have a significant impact on the team and organization

PHYSICAL DEMANDS:

While performing the duties of this job the employee is required to stand; walk; sit; use hands to finger handle or feel objects tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel crouch or crawl; talk or hear.
Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
The employee must occasionally lift and move up to 15 pounds.

ENVIRONMENTAL FACTORS:

Moderate noise (e.g. business office with an open floor plan with computers phone and printers light traffic).
Reliable transportation a valid DL and insurance are required for travel within our 12-county service area and between our offices in Dallas and Plano
Occasional work outside traditional business hours including evenings or weekends may be required.

The mental and physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This is not necessarily an exhaustive list of all skills duties responsibilities efforts requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job NTFB reserves the right to revise the job or to require other or different tasks be performed as assigned.

The North Texas Food Bank is an equal opportunity employer.

Required Experience:

PRIMARY PURPOSE: The Network Engagement Services Specialist leads projects that support the sustainability and growth of NTFBs agency partners. This role helps design and deliver initiatives tools and learning experiences that build agency capacity foster collaboration and create a more equitable an...