Field Training Officer

SUMMARY:

The Field Training Officer (FTO) serves as the principal training resource for a datacenter campus or metro addition to providing training job functions may include problem resolution service enhancement and process improvement as it pertains to safety and training. The field training officer reports directly to the campus security manager and will work closely with other site regional andheadquarterleadership. This position will have no direct reports but will work closely with campus leadership to assessemployeesite and campus needs.

ESSENTIAL FUNCTIONS:

1. Serves asprimarypoint of contact for onboarding and sustainment training.

2. Trains andcertifiesnew security personnel andmaintainsrequired training documentation asking forassistancefrom Administrative Officers (AOs) as needed.

3. Spends aportionof the day in the field conducting in person training with security personnel.

4. Responsible for tracking training completion.

5. Prioritizes safety awareness among the campus team and champions safety initiatives developed at the global and regional program level.

6. Coordinates with local leadership and headquarters trainingteamto develop site plans roll out training etc.

7. Ensures all site personnel adhere to policies and standard operating procedures.

8. Recommends onboarding and training scheduledin accordance withtraining needs for security staff to the site and campus security managers.

9. Assistswith audit compliance as it relates to training.

10. Conducts recurring audits and prepares andsubmitscritical and confidential information to campus leadership.

11. Maintains required training and safety documentation ensuring accuracyin accordance withestablished policies and procedures.

12. Provides feedback on competence compliance and morale to campus site leadership.

13. Performsadditionaltasks assigned by management.

14. Identifiessecurity shortfalls and offers suggestionsfromimproving the security program.

15. Evaluates and escalates potential safety issues within the facility.

16. Required to know and follow safe work practices and to be aware of company policies and procedures related to job safety including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.

17. Identifiessecurity shortfalls and offers suggestionsfromimproving the security program.

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might notbe requiredto perform may be assigned and functions may bemodified according to business necessity.

• All assigned duties or tasks aredeemedto be part of the essential functions unless such duties or tasks are unrelated to the functions listed in which case they aredeemedto be other (non-essential) functions.

• Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functionsobjectives dutiesor tasks not specifically listedherein.

• In performing functionsdutiesor tasks employeesare required toknow and follow safe work practices and to be aware of company policies and procedures related to job safety including safety rules and regulations. Employeesare required tonotify superiors upon becoming aware of unsafe working conditions.

• All functions duties or tasks are to be carried out in an honestethicaland professional manner and to be performed inconformancewith applicable company policies and the event ofuncertainty or lack of knowledge of company policies and procedures employeesare required torequest clarification or explanations from superiors or authorized company representatives.

MINIMUM HIRING STANDARDS

Additionalqualifications may be specified and receive preference depending upon the nature of the position.

• Must be at least 18 years of age.

• Must have a reliable means of communication such ascellphone.

• Must have a reliable means of transportation (public or private).

• Must have the legal right to work inthe United States.

• Must have the ability to speak read and write Englishproficiently.

• Must have ahighschooldiploma secondary education equivalent or GED.

• Must be willing toparticipatein the Companys pre-employment screening process including drugscreenand background investigation.

EDUCATION/EXPERIENCE

Associate degreeand 4 or more years of experience in the security industry and/or business management2 years of training experienceor an equivalent combination of education and experience sufficient to perform the essential functions of the job asdeterminedby the company. Experience indata centers and training development preferred.

SPECIAL REQUIREMENTS

Able toworka flexible schedule includingeveningweekendand holidayhours.

Able to travel asrequired up to 50% of the time occasionally with limited notice.

COMPETENCIES

• Highly motivated energetic self-directed individual with analytical and problem-solving skills.

• Ability to communicate clearly and concisely sharing technical conceptstoa varied audience.

• High attention to detail.

• Confident in delivering classroom and field training in an engaging and professional manner.

• Ability to communicate effectively at all levels and across diverse cultures.

• Capable of learning a variety of security and safety devices and controls

• Ability to track and maintainscheudleassignments.

• Ability tomaintainprofessional composure when dealing with unusual circumstances.

• Strong oral and written communication be able to read write and understand English.

• Strong customer service and service delivery orientation.

• Ability to be an effective leader and member of a project team.

• Ability to take initiative and achieve results.

• Ability to adapt to changes in the external environment and organization.

WORKING CONDITIONSANDPHYSICAL/MENTAL DEMANDS

With or without reasonable accommodationrequiresthe physical and mental capacity to effectively perform all essential addition to other demands the demands of the job include:

• Maintaining composure in dealing with authorities executives clients staff and the public occasionally under conditions of urgencyand inpressure situations.

• May be exposed to stressful situations such as challenging individuals who are in or approaching an unauthorized area.

• May berequiredto work overtime without advance notice.

• Keyboard basic computerusageand operating controls which may includelong periodsof data entry.

• Frequent sitting standing and walking which may berequiredforlong periodsof time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain.

• Walking reaching with hands and arms stooping kneeling crouching and crawling.

• Ability to carry up to 2.5-pounddeviceduring the entire shift.

• Depending onassignmentmay be exposed to inclement weather or berequiredto work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.

• Required ability to manage multiple tasks concurrently.

• Handling and being exposed to sensitive and confidential information.

• Regular talking and hearing.

• May berequiredto usevehiclein the performance of duties.

• Onoccasionmay berequiredto perform stressful and physical activity.

• Frequent lifting and/or moving up to 10 pounds and occasionallylifting and/or movingup to 25 pounds.

• Close vision distance vision and ability to adjust focus.

WHAT WE OFFER:

• 90/10% coverage of medical benefits

• Dental and Vision

• 401(k) 50 cents matched for every $1 up to 6%

• Company-paid life and AD&D insurance

• Voluntary short-term disability and long-term disability

• Employee assistance program

• 10 paid holidays

• 2 weeks vacation every year

• Paid Family Leave - up to 12 weeks a year in accordance with State law

Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.