Apple Operations and Supply Chain delivers to customer promise with revolutionary precision accuracy and at an immense scale. At the heart of that revolution precision accuracy and scale are best in class processes and systems. As NPI Program Manager you will be responsible for collaborating with business and technical teams to ensure Operations Systems perform to the required efficiency reliability velocity and scale during Peak Events(New Product Introduction Promotions) to ultimately enable Ops Business teams seamlessly execute The NPI Program Manager drives process and system strategies to launch products on time with high quality and maximum customer availability for Apples B2B Channel. NPIs are pivotal to the dynamic development and launch of Apples products. A successful NPI Program Manager is dynamic driven organized and detail oriented excels in project management communicates with ease at all levels thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts.
- 10 years minimum of professional experience as a program manager or team lead in global organizations.
- BA/BS Degree in Business Supply Chain Management or Computer Science or Technology
- Excellent project management skills experience working in a matrix organization
- Proven Expertise in Operations Order to Cash process and systems
- Proven Experience with SAP ECC 6/S4 Hana
- Strong understanding and hands-on experience working in a support organization
- Experience in Order to Cash flow
- Proven Experience in working in both cross functional and global contexts
- Excellent verbal and written communication skills attention to detail and the ability to communicate at all organizational levels
- Executive Presence - proven ability to effectively and succinctly present complex topics initiatives post-mortem proposals to a diverse leadership audience
- Strong problem-solving techniques for issue resolution
- Ability to communicate clearly and professionally with our business partners on the status of systems issues and resolution strategy.
- Excellent interpersonal and problem-solving skills required to serve diverse customer base and deal effectively with escalating issues
- Experience developing SLAs for Systems/Application performance.
- Proven Experience with Business Intelligence AI/ML technologies.
- Customer Focused: Passionate about the customer experience.
- Understanding of the B2B operations fulfillment process.
Required Experience:
Manager
Apple Operations and Supply Chain delivers to customer promise with revolutionary precision accuracy and at an immense scale. At the heart of that revolution precision accuracy and scale are best in class processes and systems. As NPI Program Manager you will be responsible for collaborating with bu...
Apple Operations and Supply Chain delivers to customer promise with revolutionary precision accuracy and at an immense scale. At the heart of that revolution precision accuracy and scale are best in class processes and systems. As NPI Program Manager you will be responsible for collaborating with business and technical teams to ensure Operations Systems perform to the required efficiency reliability velocity and scale during Peak Events(New Product Introduction Promotions) to ultimately enable Ops Business teams seamlessly execute The NPI Program Manager drives process and system strategies to launch products on time with high quality and maximum customer availability for Apples B2B Channel. NPIs are pivotal to the dynamic development and launch of Apples products. A successful NPI Program Manager is dynamic driven organized and detail oriented excels in project management communicates with ease at all levels thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts.
- 10 years minimum of professional experience as a program manager or team lead in global organizations.
- BA/BS Degree in Business Supply Chain Management or Computer Science or Technology
- Excellent project management skills experience working in a matrix organization
- Proven Expertise in Operations Order to Cash process and systems
- Proven Experience with SAP ECC 6/S4 Hana
- Strong understanding and hands-on experience working in a support organization
- Experience in Order to Cash flow
- Proven Experience in working in both cross functional and global contexts
- Excellent verbal and written communication skills attention to detail and the ability to communicate at all organizational levels
- Executive Presence - proven ability to effectively and succinctly present complex topics initiatives post-mortem proposals to a diverse leadership audience
- Strong problem-solving techniques for issue resolution
- Ability to communicate clearly and professionally with our business partners on the status of systems issues and resolution strategy.
- Excellent interpersonal and problem-solving skills required to serve diverse customer base and deal effectively with escalating issues
- Experience developing SLAs for Systems/Application performance.
- Proven Experience with Business Intelligence AI/ML technologies.
- Customer Focused: Passionate about the customer experience.
- Understanding of the B2B operations fulfillment process.
Required Experience:
Manager
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