EUC Network Smart Hands Engineer Cairns, Qld
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking an EUC / Network Smart Hands Engineer to provide on-call / casual onsite support across client locations in Australia. The role involves desktop and network hardware troubleshooting break-fix activities installations and coordination with remote support teams.
Key Responsibilities:
Provide onsite support for end-user devices and basic network equipment.
Perform break-fix IMAC activities and hardware replacements.
Assist with network device installations (routers switches APs) and cabling/patching.
Coordinate with remote service desk and update ticketing systems.
Ensure SLA compliance and accurate activity reporting.
Required Skills:
3 years experience in EUC / Desktop / Network/ Field Support / Smart Hands.
Strong hardware troubleshooting skills (laptops desktops printers peripherals).
Basic networking knowledge (LAN/WAN IP cabling patch panels).
Experience with Windows OS O365 Active Directory and ticketing tools (ServiceNow/Remedy).
Good communication and ability to travel to client sites.
Required Skills:
EUC desktop support network support hardware troubleshooting basic networking knowledge Windows OS O365 Active Directory ticketing tools communication
Company Industry
IT Services and IT Consulting
Key Skills
- Load Balancing
- Routing Protocols
- Network Administration
- Network Engineering
- BGP
- LAN
- Computer Networking
- IPsec
- OSPF
- Cisco ASA
- Juniper
- MPLS
