HR Manager
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Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Setup: Hybrid (BGC Taguig)
Work Schedule: Midshift
Start Date: ASAP
Requirements:
- Bachelors degree in human resources or related field
- Minimum of 7 to 10 years of progressive HR experience with strong exposure to recruitment employee relations and employee engagement in the BPO industry.
- Solid knowledge of labor laws HR best practices and compliance requirements.
- Proven experience managing complex employee relations cases and end-to-end recruitment.
- Background in payroll benefits and expatriates is an advantage
- Familiarity with HR Systems
- Experience partnering with senior leaders and managing cross-functional stakeholders.
- Excellent interpersonal skills with an ability to deal professionally with individuals at all levels inside and outside of the company
- Ability to maintain confidentiality of employee information
- Professional Human Resource (PHR) or Senior Professional Human Resources (SPHR) Certification or recognized H.R. certification a plus
JOB HIGHLIGHTS:
Recruiting
- Lead and oversee end to end recruitment strategies ensuring timely and high-quality hiring across all levels.
- Partner with hiring managers to understand workforce needs define roles requirements and calibrate candidate expectations.
- Guide recruitment teams on best practices compliance and market competitiveness
Employee Relations
- Serve as the primary point of contact for employee relations matters including grievances disciplinary actions performance issues and conflict resolution.
- Conduct and oversee investigations related to misconduct policy violations and work place concerns ensuring due process and confidentiality.
- Provide guidance to managers on handling sensitive employee issues performance management and corrective actions.
- Ensure consistent application of company policies and labor laws to mitigate legal and labor risks.
- Manage complex cases such as terminations review and report redundancies and forecast potential labor disputes.
- Plays as a neutral and trusted advisor balancing business needs with employee advocacy.
- Partner with legal counsel and external agencies when needed to address labor and compliance matters.
- Ensure proper documentation and record keeping for all discipline-related actions. (Corrective Action Forms Coaching Logs Performance Improvement Plans)
Other Responsibilities
- Coach managers/supervisors on effective feedback performance conversations and leadership behaviors.
- Collaborate with payroll benefits and other HR functions to ensure seamless service delivery
- Conducts new hire orientation and ensures a smooth transition from the recruiting team to training.
- Plans all company-sponsored employee events wellness initiatives and community involvement. Oversees employee engagement activities.
- Participates in the review amending and/or creating and implementing human resource policies and procedures.
- Formulates responses for any unemployment claims and represents company for unemployment hearings.
