IT Network Administrator I (Full-Time)

ChildServehas an opening for a full-time IT Network Administrator I that will be responsible for the administration monitoring and maintenance of all IoT and infrastructure systems that fall outside of standard workstation and server environments. The ideal candidate will have a strong background in networking systems integration and troubleshooting across diverse technologies.

Schedule/Location

• Generally standard business hours M-F and 24/7 accountability resulting in the need for flexible schedule as operational needs present
• This onsite rolewill based out of our Johnston location

How Youll Make an Impact

• Systems Administration: Administer and maintain connectivity and performance of IoT and infrastructure systems. Monitor network health and device uptime using appropriate tools and dashboards. Ensure secure and reliable connectivity and implementation for all supported devices. Interpret and follow applicable policies procedures and regulations.
• Systems Maintenance: Collaborate with vendors and internal teams for system upgrades troubleshooting and lifecycle management. Maintain documentation for device configurations network diagrams and support procedures. Read and interpret technical documentation and schematics. Assist in planning and implementing infrastructure improvements and expansions.
• Systems Support: Respond to incidents and service requests related to supported systems. Participate in on-call rotation and emergency response as needed. Excellent troubleshooting and communication skills.

Work visa sponsorship is not offered for this position now or in the future.

What Youll Need

• Bachelors degree in Computer Science Networking Management of Information Systems or similar fields. Experience may be substituted for formal education
• Ability to travel to ChildServes Iowa locations up to 50% of the time
• Ability to become an approved driver and maintain a driving record that meets facility and insurance approval. Proof of personal automobile insurance isrequired.
• Proficiency in: layer 2/3 connectivity general network troubleshooting network segmentation
• Working Knowledge in: wireless controllers NAC solutions SNMP syslog and device telemetry

• Familiarity with:VoIP (Teams) phones and mobile devices (Intune) temperature monitoring systems printing environments alarm system infrastructure smart TVs and digital signage overhead paging systems HVAC control systems UPS PDU and other rack mounted power delivery systems door access control systems security camera systems and NVRs medical devices
• Ability to treat information confidentially
• Lift up to 50 lbs be mobile and occasionally bend lift reach and stand
• Ability to communicate effectively in (or through) reading writing and speaking the English language

Preferred Skills:

• Two years of network administration experience
• Current Networking certification (Network CCNA CCENT or other recognized network or security certifications). Certification may be required within one year of employment
• Knowledge of HIPAA Security Standards
• Scripting or automation experience (PowerShell Python etc.)
• Experience with IT standards and frameworks

Benefits

• Medical dental and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Employee Assistance Program (EAP)
• 403(b) retirement plan with company match
• Life and disability insurance
• Paid Time Off (PTO)

Make a Difference Every Day at ChildServe

• ChildServepartners with families to help children with special healthcare needs live agreatlife.
• ChildServeis a leading pediatric healthcare provider with Iowas only childrens specialty hospital offering a variety of services and programs to meet each childs unique needs.
• ChildServesfour key specialty areas include: complex medical care pediatric rehabilitation autism and behavioral health and community-based services. With a coordinated approach to care delivery services are interwoven and streamlined so families can address their childs needs in one location.
• Established in 1928 ChildServeproudly provides more than 30 pediatric specialty services to nearly 6000 children in Iowa each year.

ChildServeis committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process please emailemailprotected. ChildServeis an Equal Opportunity Employer.