Senior People Operations Analyst

Position Summary:

We are looking for a detail-oriented and proactive Senior People Operations Analyst to join our dynamic People this pivotal role you will focus on optimizing our Human Resource Information System (HRIS) to enhance data fidelity and management streamline HR processes and ensure compliance with regulatory requirements. You will play an essential role in supporting strategic initiatives and driving operational efficiency across the organization.

Position Responsibilities:

• Administer and maintain the HR Information System (HRIS) including Workday and ServiceNow
• Manages audit and quality control processes to ensure data integrity and appropriate user access across HR systems
• Serve as the primary point of contact for HRIS-related inquiries providing end-user support and troubleshooting assistance
• Identify and define problems with collecting and analyzing data and draw valid conclusions with recommendations
• Analyze HR metrics and generate actionable reports to support decision-making and strategic planning
• Collaborate cross-functionally with team members at all levels to develop forward-thinking strategies for system enhancements integrations process improvement and employee experience
• Support the creation and maintenance of journey maps for both system process and end-user experiences
• Contribute to a collaborative team environment by sharing diverse perspectives learning from others and shifting workloads flexibly as needed
• Stay up-to-date with industry trends emerging technologies and HRIS best practices
• Preform special projects and additional duties as assigned

Required Skills:

• Bachelors degree in Human Resources Business Data Analytics or a related field
• 5 years of experience in HRIS or relevant experience
• Adept at managing confidential data with the utmost discretion and integrity
• Strong technical proficiency with various HRIS (e.g. Workday ServiceNow) and data analysis tools (e.g. Excel Tableau)
• Significant skill in leveraging and troubleshooting HR related systems to effectively solve complex business issues
• Strong understanding of database relationships and experience in complex report writing using various tools
• Exceptional attention to detail with a commitment to delivering high-quality accurate work
• Highly organized and self-directed with the ability to thrive in a fast-paced dynamic environments effectively balancing multiple priorities with a clear sense of urgency and the ability to perform independently under pressure
• Excellent interpersonal skills with the ability to build and maintain positive relationships across teams
• Strong written and verbal communications skills

Additional Information

Disclosure of Trade Secrets

Samsung has a strict policy on trade applying to Samsung and progressing through the recruitment process you must not disclose any trade secrets of a current or previous employer.

Essential Job Functions

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone and frequently operate standard office equipment such as telephones and computers.

Samsung Research America is committed to complying with all Federal State and local laws related to the employment of qualified individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact the recruiter or email

Equal Employment Opportunity

At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.

Samsung Research America is committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.

For more information regarding protection from discrimination under Federal law for applicants and employees please refer to this link: Pay Transparency