Customer Service Representative
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
16 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a professional and motivated Customer Service Representative to join our dynamic team. The ideal candidate will play a key role in ensuring an exceptional customer experience by providing timely support managing client inquiries and maintaining smooth communication across departments.
Responsibilities
Handle customer inquiries through phone and email with professionalism and accuracy.
Coordinate with internal teams to ensure on-time delivery and issue resolution.
Maintain records of customer interactions and transactions.
Provide updates on shipments schedules and logistics processes.
Build strong relationships with clients through proactive communication and problem-solving.
Uphold company standards of service quality and operational excellence.
Qualifications :
Qualifications
Excellent communication and organizational skills.
Strong attention to detail and multitasking abilities.
Ability to work effectively in a fast-paced environment.
Proficient in using office software and managing data systems.
A positive attitude with a commitment to delivering outstanding customer experiences.
Additional Information :
Benefits
Competitive salary ($52000 $56000 per year)
Opportunities for professional growth and advancement
Supportive and collaborative work environment
Skill development and training programs
Full-time position with long-term stability
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
