Mokara Spa | Front Desk Agent
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Job Location:
San Antonio, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
05-11-2025
Vacancies:
1 Vacancy
Job Summary
Location
Mokara Hotel and Spa
The Mokara Hotel & Spa a relaxing retreat on San Antonios world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.
The Mokara Hotel & Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Mokara Hotel & Spa may be your perfect match.
Job Description
The Spa Scheduler/Receptionist will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service creating a sensory journey for guests helping them to rest relax and regain a sense of balance and harmony in their lives.
Responsibilities
- Check guests in and out according to Forbes Standards
- Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
- Up-sell cross-sell and pre-sell Mokara services and products.
- Provide tours of the spa and offer/serve beverages as needed.
- Communicate spa promotions with guests.
Qualifications
- Must be able to communicate effectively in a professional business environment
- Ability to accurately and efficiently input information into computer systems
- Ability to prioritize organize and follow up all responsibilities
- Ability to work a flexible schedule to include nights weekends and holidays
- Ability to stand for an 8 hour shift
- Previous customer service experience
- Previous cashiering experience is preferred
- High school diploma or equivalent.
- Ability to lift carry push pull 30 lbs.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.
Required Experience:
Unclear Seniority
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- Front Desk
- Guest Services
- Cash Handling
- Phone Etiquette
About Company
Find hotels and resorts for your vacation, wedding or business travel. Book with Omni Hotels & Resorts, with over 50 locations across the US and Canada.
