Talent Operations Coordinator

ONBOARDING

Handle relocations via the vendor portal and address any exceptions that arise.

Provide a seamless onboarding experience from the first day by conducting onboarding calls for new hires.

Ensure compliance for new hires by completing I-9 forms and auditing their paperwork.

OFFBOARDING

Oversee the voluntary termination process.

Submit IT separation requests and coordinate with the IT department regarding the return of employee equipment.

Complete HR separation forms including final pay details.

Prepare and send exit emails to departing employees including state-required documents.

COMPLIANCE

Manage unemployment claims through the vendor portal.

Provide additional compliance support to the business including state-mandated posters informational materials reporting follow-ups and communications.

Assist Compensation with updates regarding minimum wage changes.

Draft confirmation letters for off-cycle pay adjustments and in-role promotions.

Prepare repayment and recoupment letters as necessary.

SYSTEM PROCESSING

Submit requests for Leaves of Absences (LOAs) separations title/manager/organizational changes as needed.

Ensure digital personnel files are accurately maintained; send updated documents for signature using a third-party platform.

Provide assistance in addressing questions and resolving issues within Zendesk related to IT Payroll and Benefits.

Handle Level 1 inquiries and concerns regarding Talent systems (ECM My Wings and Amplify).

Generate SAP reports on demand including ad hoc requests from TBPs and COEs.

BENEFITS SUPPORT

Submit COBRA subsidies.

Complete Qualified Medical Support Notices.

Review and approve life event changes and provide support for open enrollment.

Assist with Leave of Absence (LOA) management by collecting and submitting LOA documents to the Third Party Administrator tracking Workers Compensation Light Duty Agreements and supporting ADA requests.

Support Talent Business Partners (TBPs) with LOA Interactive processes and Return to Work procedures.

PROGRAM SUPPORT

Organize on-site training sessions.

Collaborate with Centers of Excellence (COEs) to update the Talent Playbook and manage communications.

Process reimbursements for tuition assistance.

Assist with New Leader Assimilation training programs.

Offer guidance on tools and talent resources such as Amplify and ECM.

Qualifications :

A minimum of a high school diploma or equivalent (GED) is required; a bachelors degree is highly preferred.

At least 1 year of experience in delivering exceptional customer service to create premium experiences for employees.

Proven ability to manage multiple projects simultaneously.

Familiarity with the coordination of leaves and benefits processes.

Must be a proactive problem solver detail-oriented flexible and a team player; should demonstrate independence requiring minimal supervision while efficiently handling requests in a dynamic environment.

Capability to appropriately manage sensitive and confidential information.

Additional Information :

This position is open to U.S. citizens U.S. permanent residents or individuals who are currently authorized to work in the United States on a valid visa.

The base salary range for this position is $58400 - $87600 cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.

Our current Benefits include:
Comprehensive Medical Dental and Vision Plans 401k Match Family Leave PTO & Paid Holiday Schedule Pet Legal and Life Insurance Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)

Red Bull North America Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability veteran status age or any other classification protected by Federal state or local law. We will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Remote Work :

No

Employment Type :

Full-time