Business Systems Analyst I

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Summary

The Office of Student Information (OSI) is excited to announce an opening for a Business Systems Analyst I position. This position is focused on the entire Workday Student ecosystem related to the responsibilities of the Academics team including responsibilities related to the Graduate College Academic Records Registration Program Completion and APR/Advising. The successful candidate will analyze and execute work with a cross-functional lens to ensure configuration has considered all possible down-stream and cross-stream impacts.

Key responsibilities include:

• Assisting with the collection analysis testing and documentation of data to support student business operations and configuration.
• Assisting in the configuration of Workday to support the success of all stakeholder units. Performs support ticket resolution or escalation as needed.
• Assisting in the continuous improvement efforts regarding policies and procedures communication plans and new processes to support stakeholder area success.

We are looking for candidates that have a problem-solving and solution-oriented mindset with related experience in customer service business systems analysis or related work (software development network diagnostics or solution design as examples) to show the execution of those skills.

Additional information: Hybrid work environment with remote and on campus duties. Core hours are M-F 8am-5pm with the option of 7:30am-4pm with appropriate coverage.

Level Guidelines
Individual contributor position with developing professional and/or technical skills working under immediate to general supervision
Grasps professional-level knowledge and concepts of field while working in a progressive learning mode
Works on problems and issues of somewhat limited scope
Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained
Responds to inquiries and issues escalating to manager or higher level workers as appropriate
May lead projects of limited scope and complexity
May provide guidance to students

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

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Application Instructions:

To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process please email or call or Toll Free: 1-.

Why Choose ISU

Iowa State Employees enjoy comprehensive health and work-life benefits including medical and dental; as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation holiday and sick time and leave plans
Onsite childcare (Ames Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program

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