Service Manager

Kocourek Byrider

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profile Job Location:

Wausau, WI - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

What Youll Do

As the Service Manager you will oversee daily operations of the service department to ensure quality repairs customer satisfaction and team performance. Youll manage technicians maintain service records and help our customers get back on the road with confidence.

Key Responsibilities:

  • Lead motivate and develop a team of service technicians and support staff.

  • Oversee all vehicle diagnostics maintenance and repair work to ensure safety and quality standards.

  • Maintain an efficient workflow to meet service deadlines and customer expectations.

  • Communicate effectively with customers regarding repair needs estimates and completion times.

  • Manage parts inventory warranty claims and vendor relationships.

  • Ensure compliance with company policies safety standards and state/federal regulations.

  • Drive department profitability through labor and parts management while maintaining excellent customer satisfaction scores.

What Were Looking For

  • 3 years of experience in automotive service management or equivalent leadership role.

  • Strong mechanical background and understanding of vehicle systems.

  • Proven ability to lead and motivate a service team.

  • Excellent communication organizational and problem-solving skills.

  • Valid drivers license and clean driving record required.

Why Youll Love Working with Us

  • Competitive pay structure with performance-based incentives

  • Health Dental and Vision Insurance

  • Paid Time Off and Paid Holidays

  • 401(k) with Company Match

About Byrider

Byrider is one of Americas leading used car and finance companies committed to offering customers affordable dependable vehicles backed by exceptional service. We believe in doing business the right wayby investing in our people our products and our community.

REQUIREMENTS:

  • Minimum 1 year experience in a service advisory role
  • Positive attitude
  • High volume mentality
  • CSI focused
  • Required experience:
  • Service Advisor Dealership Automotive Knowledge: 1 year
  • Valid Drivers license

BENEFITS:

Kocourek offers an extensive benefit packet that includes: paid time off medical dental long and short term disability life insurance and a generous matching 401k plan.

Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race color religion sex national origin age disability or any other basis prohibited by federal state or local law.


Required Experience:

Manager

What Youll DoAs the Service Manager you will oversee daily operations of the service department to ensure quality repairs customer satisfaction and team performance. Youll manage technicians maintain service records and help our customers get back on the road with confidence.Key Responsibilities:Lea...
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Key Skills

  • Restaurant Experience
  • Kitchen Experience
  • Dealership Experience
  • Food Safety Experience
  • Management Experience
  • Auto Service Management
  • Maintenance
  • Operations Management
  • Cash Handling
  • Leadership Experience
  • Supervising Experience
  • Automotive Service

About Company

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Byrider of Wausau, is looking for a technician to add to their service team. Responsibilities: Performing work specified on the repair order with efficiency a...

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