IN-IDOI-Renewal Coordinator

Job ID: 780044

Position: Renewal Coordinator

Department: IDOI

Location: 311 W Washington St. Ste 103 Indianapolis IN 46204

Duration: 7 Months

• Position is on-site 40 hours per week Monday thru Friday flexible hours either 7:30am to 4pm or 8am to 4:30pm half hour unpaid lunch.
• About the Job: This position serves as the Licensing Renewal Coordinator of the Indiana Department of Insurance (IDOi) The Licensing Renewal Coordinator ls charged with the responsibility of maintaining state compliance with the laws rules policies and procedures of renewal and reinstatement licensing of resident and non-resident insurance producers (agents/brokers) and consultants and resident and non-resident Insurance agencies The position accepts and reviews license renewal and reinstatement applications Including any civil criminal or administrative background documents and makes determinations as to a candidates eliglblllty for renewal of a license as governed through the laws rules and policies of the state. The position works with the IDOI Enforcement Division Vertafore/Sircon NIPR FINRA and other state departments of Insurance in verifying possible disqualifications on an Individual or firms record.
• The position also utilizes NIPR Attachments Warehouse I-Site Slrcon for States e-PAL INBlz FINRA Broker Check and other databases when reviewing renewal applications. The position processes license reinstatement waiver forms needed for producers to take the IDOi Laws & Regulations exam as a part of reinstating an expired license within one year of the license expiring.
• The position advises candidates on the reinstatement process and requirements and tracks a candidates reinstatement progress.
• The position maintains the IDOi licensing renewal and reinstatement web pages at
• The position works with system vendors such as Vertafore/Silicon and NIPR In troubleshooting system errors addressing insurance producer consultant or agency renewal/reinstatement concerns and Implementing system or process improvements.
• The position also manages all communications with Internal and external stakeholders regarding producer consultant and agency licensing renewal/reinstatement questions concerns or Initiatives.
• The position coordinates with and assists the Education Coordinator with the processing of continuing education (CE) due-date extension forms and CE retirement exemption forms.

Required skills:

• High School Diploma
• Strong Customer Service experience in a business/professional environment.
• Practical knowledge of MS Office Word Excel Teams.
• Prior experience in the LAH/P&C insurance industry (Life Accident & Health; Property & Casualty).
• Prior experience working in a call center setting.