Senior Food & Beverage Operations Manager
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Job Location:
Kansas City, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
22 days ago
Vacancies:
1 Vacancy
Job Summary
Location: Kansas City Zoo & Aquarium - Kansas City MO
Salary: 65000
Different perspectives make us better. Were committed to creating an equal opportunity and fair treatment environment where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes Levys diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues zoos and cultural institutions theaters and convention centers; as well as the Super Bowl Grammy Awards US Open Tennis Tournament Kentucky Derby and NHL MLB NBA NFL and MLS All-Star Games.
Job Summary
Summary: The Senior Operations Manager is responsible for leading team members in executing The Levy Difference in Operations human resources and financials. From hiring training and developing team members to ensuring that all costs are met and quality show standards are maintained at all times.
Essential Functions:
Hold team accountable to steps of service to deliver great guest service
Ensure team members consistently deliver heartfelt hospitality to every guest every time
Ensure team members have tools necessary to complete their jobs
Ensure show quality standards are maintained at all times
Build and maintain strong relationships with clients guests subcontractors Non-Profit partners and team members
Regularly obtain & apply feedback from clients and guests to improve operations
Support and communicates Levy initiatives
Respond and assist in any departmental guest service issues
Ensure execution of all menus promotions and programs as outlined by the Director of Operations in accordance with Levy standards
Act as liaison with team including partners operational team Levy team and other areas as needed to ensure efficient operational performance
Ensures proper execution of preventive maintenance schedule as set forth by Director of Operations and other executive leadership
Ensure daily walkthroughs are being conducted in both FOH and BOH for every event/daily operations
Ensure all security safety and sanitation standards are achieved
Achieve daily sales and assigned cost goals
Achieves assigned budget goals
Provide operational planning to ensure adequate products and equipment are ordered for anticipated business levels
Employ good safety and sanitation practices
Practice proper product control and handling of all inventory and equipment
Follow and enforce responsible alcohol service policies
Ensure team members adhere to Levy guidelines as stated in the team member training manual and employee handbook
Forecast and adequately schedule team members to meet operational needs and desired targets
Use all performance management tools to provide guidance and feedback to team members
Promote a cooperative work climate maximizing productivity and morale
Conduct regularly scheduled meetings to ensure lines of communication are open between management and team members
Interview hire train and develop team members according to Levy guidelines
Display a positive attitude towards team members
Mentor department managers to develop their skills and leadership abilities
Other duties and responsibilities as needed
Be Nice.
Preferred Qualifications:
5 years of experience in a food and beverage operational position
Bachelors degree in hospitality management is preferred
Possess / able to obtain ServSafe Food Handler Manager card and ServSafe Alcohol
High level of computer literacy
Passion for hospitality food and retail
Excellent interpersonal and stakeholder management skills
We will consider for employment all qualified applicants including those with a criminal history (including relevant driving history) in a manner consistent with all applicable federal state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy team family. And well always take care of family learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal state and local laws.For positions in Washington State Maryland or to be performed Remotely click here for paid time off benefits information.
Required Experience:
Manager
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Management Experience
- POS
- Supervising Experience
- Micros POS
About Company
As the leading foodservice and support services company, Compass Group North America is a family of companies building experiences for all of our customers.
