Lead Change Manager Product Sector SME

JOB DETAILS

JOB BAND: E
CONTRACT TYPE: Permanent Full-time
DEPARTMENT: Product Group Transformation
LOCATION: Hybrid Office base can be London / Salford / Glasgow / Cardiff / Newcastle
PROPOSED SALARY RANGE: 70000 - 80000 depending on relevant skills knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Were happy to discuss flexible working. If youd like to please indicate your preference in the application though theres no obligation to do so now. Flexible working will be part of the discussion at offer stage.

PURPOSE OF THE ROLE

Were looking for a seasoned and strategic Lead Change Manager to join the BBC Product Groups Transformation team. This is a pivotal role driving forward our Product Strategy ambitions and shaping the future of how we deliver value to audiences through modern product-led ways of working.

Youll lead a significant programme of change navigating complex stakeholder landscapes with competing priorities to align transformation efforts with our strategic goals.

Drawing on your background in digital product organisations and possibly management consultancy the ideal candidate will bring a deep understanding of how to embed change in product environments that are fast-paced iterative and customer-focused. You will leverage expertise in digital transformation product management or tech startups to ensure we deliver impactful results.

Youll be a proactive leader confident in challenging assumptions proposing innovative solutions and finding the right balance between creativity and pragmatism. Youll have excellent communication skills be highly organised and can collaborate across diverse teams to ensure clear consistent messaging throughout the transformation journey.

This role requires a self-starter with a can do approach who is comfortable working at pace and has the ability to turn complex problems into actionable solutions and next steps. You will be at ease with both technical and non-technical experts and know how to collaborate with others to get the best results. We work in fast-moving often ambiguous environments so were looking for someone who can adapt quickly and can bring clarity and momentum when things are uncertain.

We offer flexible working arrangements so you can find a balance that works best for you. Please indicate your preference in the flexible working question during your application. While theres no obligation to raise this at the application stage well discuss flexible working options further during the offer stage.

WHY JOIN THE TEAM
Be part of a small friendly team at the forefront of product-led transformation at the BBC. We operate at pace supporting executive leaders to deliver meaningful change that aligns with our public service mission. From operating model improvements to organisational design our work shapes how the BBC serves millions. Youll thrive in a collaborative fast-paced environment where change is constant and your ability to adapt and drive impact is valued.

YOUR KEY RESPONSIBILITIES AND IMPACT:
Lead and manage transformational change for Product Group.
Shape and deliver change strategies that align with the BBCs Product Strategy and transformation roadmap.
Develop and implement change plans including communications training culture and stakeholder engagement strategies.
Monitor and evaluate change effectiveness using feedback data and KPIs to iterate and improve.
Collaborate with HR Comms and Product teams to ensure change is embedded across systems processes and culture.
Work closely with senior leaders and cross-functional teams to align and drive change.
Effectively manage relationships with key stakeholders influencing decisions and maintaining buy-in across senior management.
Drive alignment between teams ensuring smooth collaboration and clear communication.

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA:
Were looking for someone who has:
A Relevant Change qualification e.g. one of Change Management Institute ACMF (Accredited Change Manager Master); APMG Change Management Practitioner; Prosci ADKAR Model or equivalent.
Has managed at least five change programmes of significant length each with substantial impact across multiple business areas.
A strong track record of successfully leading large-scale transformation change in a product-led or digital environment.
A strong understanding of product management principles and digital transformation with the ability to translate these into actionable strategies.
Proven experience influencing senior leaders managing stakeholders and building trusted relationships.
The ability to thrive in a fast-paced dynamic environment adapting to shifting priorities and handling ambiguity.

DESIRED BUT NOT REQUIRED:
An appreciation of changing technology across the media and product industry.
Experience leading organisational design or operating model changes.
Comfort with public sector contexts especially where change must balance innovation with accountability.

If you can bring some of these skills and experience along with transferable strengths wed love to hear from you and encourage you to apply.

Before your start date you may need to disclose any unspent convictions or police charges in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.