Position Number:
County: Craighead
Posting End Date: 11/14/2025
DDS
Jonesboro HDC
4701 Colony Drive
Jonesboro AR 72404
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones take applications protect children or help care for residents or patients at one of our facilities you make a difference by working at DHS. Plus working for the State has great perks including a pension maternity leave paid state holidays and much more. At DHS we take care of our employees so you can help care for others.
Position Information
Job Series: Residential Care Carerr Path
Classification: Residential Care Supervisor/Expert
Class Code: PRC05P
Pay Grade: SGS04
Salary Range: $43088 - $63770
Job Summary
The Residential Care Supervisor is responsible for overseeing the daily operations of a state-run residential care facility ensuring the safety well-being and development of residents. This role provides leadership to direct care staff ensures compliance with state and federal regulations and fosters a supportive and structured living environment. The ideal candidate will possess strong leadership communication and problem-solving skills while demonstrating compassion and a commitment to person-centered care.
Primary Responsibilities
The assignment of supervisory duties is determined by the hiring agencys operational needs. Non-supervisory roles will serve as senior technical mentor and supervise direct care staff to ensure the highest standard of resident staff schedules assignments and performance evaluations to ensure adequate coverage and personnel concerns facilitate conflict resolution and support staff in handling challenging residents receive individualized care plans tailored to their medical social and emotional residents behavior health and well-being coordinating with healthcare professionals and case managers as resident grievances provide guidance and advocate for their rights and compliance with Arkansas state laws Medicaid requirements and agency policies regarding residential care facility inspections and audits to uphold safety cleanliness and operational proper documentation and reporting of incidents resident progress and staff leadership during emergency situations behavioral crises or medical staff on de-escalation techniques crisis response and intervention conflicts between residents staff and families to maintain a positive and cooperative environment.
Knowledge and Skills
Ability to supervise motivate and develop staff in a fast-paced in staff scheduling performance evaluation and personnel decision-making and problem-solving skills to address operational and resident to assess and respond to resident needs with empathy and of mental health care disability support and trauma-informed commitment to resident advocacy and person-centered service of Arkansas state laws and federal regulations related to residential to maintain detailed reports logs and documentation in accordance with agency verbal and written communication skills for interacting with staff residents and to build trusting relationships with residents families and team to effectively respond to emergencies and de-escalate in managing challenging behaviors and resolving conflicts professionally.
Minimum Qualifications
At least three years of experience in social services behavioral health healthcare psychology or a related field.
Satisfaction of the minimum qualifications including years of experience and service does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management taking into consideration the employees demonstrated skills competencies performance workload responsibilities and organizational needs.
Licensure/Certifications
Must be certified or eligible to become certified as a Certified Nursing Assistant within six months of JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race color religion sex pregnancy age disability citizenship national origin genetic information military or veteran status or any other status or characteristic protected by law.
Required Experience:
Manager
Position Number: County: CraigheadPosting End Date: 11/14/2025DDSJonesboro HDC4701 Colony DriveJonesboro AR 72404The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child ca...
Position Number:
County: Craighead
Posting End Date: 11/14/2025
DDS
Jonesboro HDC
4701 Colony Drive
Jonesboro AR 72404
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones take applications protect children or help care for residents or patients at one of our facilities you make a difference by working at DHS. Plus working for the State has great perks including a pension maternity leave paid state holidays and much more. At DHS we take care of our employees so you can help care for others.
Position Information
Job Series: Residential Care Carerr Path
Classification: Residential Care Supervisor/Expert
Class Code: PRC05P
Pay Grade: SGS04
Salary Range: $43088 - $63770
Job Summary
The Residential Care Supervisor is responsible for overseeing the daily operations of a state-run residential care facility ensuring the safety well-being and development of residents. This role provides leadership to direct care staff ensures compliance with state and federal regulations and fosters a supportive and structured living environment. The ideal candidate will possess strong leadership communication and problem-solving skills while demonstrating compassion and a commitment to person-centered care.
Primary Responsibilities
The assignment of supervisory duties is determined by the hiring agencys operational needs. Non-supervisory roles will serve as senior technical mentor and supervise direct care staff to ensure the highest standard of resident staff schedules assignments and performance evaluations to ensure adequate coverage and personnel concerns facilitate conflict resolution and support staff in handling challenging residents receive individualized care plans tailored to their medical social and emotional residents behavior health and well-being coordinating with healthcare professionals and case managers as resident grievances provide guidance and advocate for their rights and compliance with Arkansas state laws Medicaid requirements and agency policies regarding residential care facility inspections and audits to uphold safety cleanliness and operational proper documentation and reporting of incidents resident progress and staff leadership during emergency situations behavioral crises or medical staff on de-escalation techniques crisis response and intervention conflicts between residents staff and families to maintain a positive and cooperative environment.
Knowledge and Skills
Ability to supervise motivate and develop staff in a fast-paced in staff scheduling performance evaluation and personnel decision-making and problem-solving skills to address operational and resident to assess and respond to resident needs with empathy and of mental health care disability support and trauma-informed commitment to resident advocacy and person-centered service of Arkansas state laws and federal regulations related to residential to maintain detailed reports logs and documentation in accordance with agency verbal and written communication skills for interacting with staff residents and to build trusting relationships with residents families and team to effectively respond to emergencies and de-escalate in managing challenging behaviors and resolving conflicts professionally.
Minimum Qualifications
At least three years of experience in social services behavioral health healthcare psychology or a related field.
Satisfaction of the minimum qualifications including years of experience and service does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management taking into consideration the employees demonstrated skills competencies performance workload responsibilities and organizational needs.
Licensure/Certifications
Must be certified or eligible to become certified as a Certified Nursing Assistant within six months of JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race color religion sex pregnancy age disability citizenship national origin genetic information military or veteran status or any other status or characteristic protected by law.
Required Experience:
Manager
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Job Location:
Monthly Salary:
$ 43088 - 63770
Posted on:
30+ days ago
Vacancies:
1 Vacancy
