Client Representative, Corporate Account Management

Mississauga - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Req Id:426002

At Bell our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world innovative digital solutions and seamless customer experiences. Its all developed and delivered by the members of #TeamBell and were always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental social and governance initiatives you will feel good about the greater impact you will have making every day better for people as they connect work learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team youll be a vital part of making innovation happen for enterprise-scale customers. Youll deliver advanced solutions in areas such as IoT Mobility/5G Cloud Cyber Security Voice Collaboration & Contact Centre and Internet & Private Networks.

At Bell your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Name and description of the hiring department

The successful candidate is responsible in protecting and recovering company revenues negotiating and escalating any issues to prevent additional losses and ensuring customer satisfaction. The candidate manages a dedicated portfolio of corporate clients which involves identifying roadblocks and providing solutions. The candidate is also responsible for analyzing billing discrepancies which involves considerable investigation of numerous sources initiating corrective action and ensuring all billing terms are met. Reports to Credit and Receivables Manager.

Job Duties / Accountabilities

Responsible for all daily deposits that are unmatched or in error status in Electronics Funds

Transfer tool to be applied immediately

Responsible for investigating misapplied payments

Prepare reports for management on the status of cash collections

Manage and negotiate receivables on a dedicated portfolio across all billing platforms

Customize account receivable reports where necessary to ensure tracking of large invoices in order for customer to make payment within terms

Research analyze investigate and resolve billing issues where applicable

Evaluate customer billing and account management needs conducting investigations and developing proposals incorporating billing solutions

Participate in cross-functional committees to improve processes gain efficiencies and reduce costs while maintaining customer satisfaction

Examine payment roadblocks and make decisions on corrective actions where applicable

Facilitate face-to-face meetings and conference calls with customers to resolve issues and disputes

Handle and prioritize simultaneous demands from several sources while working autonomously within tight deadlines

Other tasks as assigned

Essential Qualifications / Competencies

University/college education in a related discipline or equivalent experience

Excel Word and PowerPoint intermediate level

Ability to work under pressure with changing priorities and short timeframes

Troubleshooting problems gathering and developing efficiencies

Above average knowledge of business process flows and applicable tools

Ability to problem solve manage priorities

Excellent verbal and written communication skills

Excellent interpersonal skills and ability to develop strong working relationships

Excellent customer service and organizational skills

Strong motivational skills

Strong financial acumen

Ability to multitask and negotiate with customers as required

Preferred Qualifications / Competencies

Knowledge of SAP and Bell billing systems (ARICS BCRIS NIBS NM1)

Knowledge of RevChain and SingleView billing systems

Working Conditions

Monday to Friday: normal business hours

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Union

Job Status:Regular - Full Time

Job Location: Canada : Ontario : Mississauga
Work Arrangement: Remote
Application Deadline: 11/07/2025

For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.

Created: CanadaON Toronto

Bellone of Canadas Top 100 Employers.

Required Experience:

Unclear Seniority

Req Id:426002At Bell our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world innovative digital solutions and seamless customer experiences. Its all developed and delivered by...