Field Service Engineer II
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Job Location:
Eindhoven - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
04-11-2025
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.)Job Description
How will you make an impact
The Field Service Engineer for the Materials andStructuralAnalysisDivision(MSD) of Thermo Fisher Scientific performs on-site installation alignment and repair of sophisticated equipment and systems. Engineers validate operational quality of system equipment; advise customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct on-site installations of analytical instruments serving the electronics research and manufacturing industries.
The Field Service Engineer will join a diverse team with skills ranging from sophisticated computer networks precision mechanics high voltage electronics vacuum theory particle beams optics and chemistry.
A day in the life:
- Conduct on-site installation of electron microscopes and follow testing procedures to ensure accurate working order.
- Conduct on-site scheduled planned maintenance visits.
- Provide support for customers and other field service personnel.
- Cultivate and develop positive working relationships with customers system users and company personnel.
- Successfully complete technical training.
- Complete and submit field service reports on assigned tools.
- Perform preventive maintenance tasks.
- Work with colleagues to secure technical mentorship required for resolving systems solutions.
- Provide training for customers and users on system maintenance.
- Provide feedback to product quality teams.
- Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation.
- Provide mentorship for various reports including identifying and isolating deviations with the system.
- Act as a subject expert and resource for training.
- Align with application scientists to collaborate on outstanding solutions to meet our users challenges.
- Travel up to 50% of the time mainly in the BeNeLux area and occasionally in other countries.
Keys to success:
- Bachelors degree or equivalent experience in Electronics Mechanics Materials Science Biology or other relevant fields.
- Typically requires hands-on technical experience for installing troubleshooting repairing and calibrating instruments such as SEM TEM FIB or similar systems. Electron microscope experience is a plus.
- Experience in troubleshooting and repairing ultra-high vacuum and high voltage systems is highly desired.
- Excellent interpersonal skills.
- Consistent track record in solving high-end systems and subsystems down to component level.
- Able to read and interpret schematics.
- Accept traveling on business sometimes on short notice.
- Proficiency in English required Dutch language knowledge is a plus.
- Valid drivers license.
What we offer:
- Employment with a forward-thinking organization.
- Outstanding career and development prospects.
- Company pension scheme and other fringe benefits.
- Exciting company culture which stands for integrity intensity involvement and innovation.
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
