Sr. Technical Solutions Engineer

Amsterdam - Netherlands

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

CSQ427R82

As a Sr. Technical Solutions Engineer you will provide technical support for Neon and Databricks Platform-related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products. They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem. You will report to the Senior Manager of Technical Solutions.

The impact you will have:

Troubleshoot and resolve complex customer issues related to Neon and the wider Databricks ecosystem
Provide best practices support for custom-built solutions developed by customers
Deliver suggestions for improving performance in customer-specific environments
Assist with issues around third-party integrations with Databricks environment
Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests
Participate in the creation and maintenance of company documentation and knowledge articles
Be a true proponent of customer advocacy
Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs
Participate in weekend and weekday on call rotation

What we look for:

A thorough knowledge of PostgreSQL is required. Working and hands-on experience with other SQL-based databases Data Warehousing/ETL technologies like Informatica DataStage Oracle Teradata SQL Server MySQL is desirable
Experience of at least one of the following :

Designing building testing and maintaining Python/Java/Scala based applications with a thorough knowledge of python.
Developing with Spark and any of : Big Data Hadoop Machine Learning Artificial Intelligence Streaming Kafka Data Science ElasticSearch

Linux/Unix administration skills.
Hands-on experience with AWS Azure or GCP.
Candidates must possess excellent English written and oral communication skills.
Experience with the Distributed Big Data Computing environment.
Technical degree or the equivalent experience.

Required Experience:

Senior IC

CSQ427R82As a Sr. Technical Solutions Engineer you will provide technical support for Neon and Databricks Platform-related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance a...

CSQ427R82

The impact you will have:

Troubleshoot and resolve complex customer issues related to Neon and the wider Databricks ecosystem
Provide best practices support for custom-built solutions developed by customers
Deliver suggestions for improving performance in customer-specific environments
Assist with issues around third-party integrations with Databricks environment
Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests
Participate in the creation and maintenance of company documentation and knowledge articles
Be a true proponent of customer advocacy
Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs
Participate in weekend and weekday on call rotation

What we look for:

A thorough knowledge of PostgreSQL is required. Working and hands-on experience with other SQL-based databases Data Warehousing/ETL technologies like Informatica DataStage Oracle Teradata SQL Server MySQL is desirable
Experience of at least one of the following :

Designing building testing and maintaining Python/Java/Scala based applications with a thorough knowledge of python.
Developing with Spark and any of : Big Data Hadoop Machine Learning Artificial Intelligence Streaming Kafka Data Science ElasticSearch

Linux/Unix administration skills.
Hands-on experience with AWS Azure or GCP.
Candidates must possess excellent English written and oral communication skills.
Experience with the Distributed Big Data Computing environment.
Technical degree or the equivalent experience.

Required Experience:

Senior IC