Service Associate Housekeeping
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
04-11-2025
Vacancies:
1 Vacancy
Job Summary
Shangri-La Kuala Lumpur
Find your Shangri-La in Shangri-La
At Shangri-La Group joy is more than a feeling it is a way of life. Since 1971 our people have brought the care and human touch of Asian hospitality across the globe creating heartfelt connections and unforgettable experiences.
We believe joy is personal yet universal found in every smile every moment shared and every experience elevated through our Asian art of hosting. Guided by our values and culture we invite you to discover your purpose grow with us and find your Shangri-La in Shangri-La.
Shangri-La Kuala Lumpur is perfectly situated in the heart of the city to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.
As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world we are inviting dynamic individuals to join one of the regions most exclusive city hotel.
We are in search of energetic vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.
It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.
Responsibilities:
- Handle and coordinate all calls received by the Housekeeping Department ensuring accurate recording proper follow-up and timely completion in line with Shangri-La standards.
- Communicate guest requests and issues promptly to Service Managers Service Leaders or the Executive Housekeeper.
- Maintain accurate records and documentation including telephone logs guest loan items lost and found pest control key and pager distribution and other housekeeping reports.
- Ensure proper filing and organization of all documentation and reports.
- Record incoming and outgoing items from the housekeeping office and storerooms and perform inventory checks accurately and on schedule.
- Keep management informed of any guest complaints emergencies or unusual situations.
Requirements:
- Articulate pleasant and well-presented.
- Good command of English (oral and written); knowledge of a local language is an advantage.
- Minimum completion of 12 years of schooling.
- 12 years of housekeeping experience preferred.
- Computer literate and able to work independently with initiative and ownership.
- Willing to work on shifts.
Required Experience:
IC
Key Skills
- Floor Care
- Performance Evaluations
- public spaces
- Staff Members
- housekeepers
- laudry department
- Daily Operations
- OSHA
- ensure cleanliness
- marriott
- guest rooms
- maintenance issues
About Company
Book direct for offers and packages at the best rate guaranteed. Join Shangri-La Circle to enjoy exclusive member rates with more flexibility and privileges.
