Customer Logistics ConsultantMA

Bosch Group

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profile Job Location:

Shanghai - China

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

  • Responsible for Sales Support & Customer Service OES including:
  1. O2C related routine tasks as timely & accurate Sales order processing pro-active management of customer backlogs & communication to customers on status of delivery customer requirement and customer claims management.
  2. Work independently as all logistics contact window to customers.
  3. Over all OES customer support team coordination including timely escalation on critical customer demands.
  4. Actively discussing with customers on logistics/supply chain process improvements.
  5. Internal company cross team/ departmental co-ordination including lean process/administration implementation.
  6. Integrate new customers into the Bosch organization. e.g. familiarization of business process.
  • Key Performance Indicators (KPI) Reporting.
  • Special projects / assignments or ad-hoc tasks will be assigned accordingly.
  • Owner and coacher in team/department for digitalization.

Qualifications :

  • 211/985 education background with bachelors degree or above in supply chain area.
  • Strong team player pro-active flexible self-motivated willing to take additional responsibilities entrepreneurship ability to influence and able to work under pressure.
  • Knowledge in reputable ERP system and SAP is preferred. Advance (Champion) Excel PPT etc. MS office skills.
  • Highly preferred digital knowledge in RPA VBA Python PBI etc.
  • Good problem-solving skills better with project management experience.
  • Have working experience (min 2 years) in customer service demand planning and/or logistics related less experience but with good digital competency.
  • Very good communication skills.
  • Strong written and oral English communication skills.

Remote Work :

No


Employment Type :

Full-time

Responsible for Sales Support & Customer Service OES including:O2C related routine tasks as timely & accurate Sales order processing pro-active management of customer backlogs & communication to customers on status of delivery customer requirement and customer claims management.Work independently as...
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Key Skills

  • Shipping & Receiving
  • Inventory Control
  • Data Entry
  • AS400
  • Transportation Management Systems
  • EDI
  • Microsoft Outlook
  • Warehouse Experience
  • Office Experience
  • Dispatching
  • Microsoft Excel
  • Logistics

About Company

Company Logo

Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more

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