Collections Specialist
Houston TX 77070
12 Months Contract
Overview of the Role
Join a dynamic Credit Risk team where your expertise in collections will directly impact financial stability and customer satisfaction. As a Collections Specialist youll play a vital role in maintaining healthy cash flow while building lasting customer relationships through empathetic professional communication and strategic account management.
Key Responsibilities
- Manage assigned accounts to ensure timely collection of outstanding payments
- Contact customers via multiple channels (phone email mail) to collect overdue payments
- Review and analyze aging reports to prioritize collection efforts strategically
- Negotiate flexible payment plans with customers facing financial challenges
- Document all collection interactions and efforts comprehensively in company systems
- Collaborate with customer service and billing teams to resolve discrepancies
- Prepare follow-up correspondence including demand letters and past-due notices
- Recommend accounts for write-off or legal action when appropriate
- Monitor and report on accounts receivable and collection activity status
- Contribute to developing collection policies and procedures for continuous improvement
- Ensure strict compliance with company policies and regulatory requirements
Required Skills & Qualifications
- Bachelors degree in finance accounting business administration or related field (preferred)
- Proven experience in collections accounts receivable or related field
- Strong understanding of billing and collections procedures
- Exceptional communication and negotiation abilities
- Proficiency in Microsoft Office Suite particularly Excel; accounting software experience preferred
- Ability to multitask effectively and meet deadlines in fast-paced environments
- Outstanding problem-solving skills with keen attention to detail
- Customer-focused mindset with professional diplomacy
- Knowledge of FDCPA and relevant compliance requirements
Perks of Working with AP Recruiters & Associates
- Competitive pay rate: Up to $28/hour (depending on experience)
- Access to exciting opportunities with industry-leading clients
- Professional development and career advancement support
- Dedicated recruiter guidance throughout your contract
- Streamlined onboarding process
- Opportunity to build your professional network in the energy sector
About the Client
Our client is a leading innovator in the American energy sector committed to building a sustainable future through clean reliable energy solutions. With operations spanning multiple states and serving millions of customers they are recognized for their forward-thinking approach to renewable energy and exceptional customer service. This organization values diversity innovation and community engagement offering employees the opportunity to contribute to meaningful environmental initiatives while developing their careers in a supportive growth-oriented environment. Their Houston location serves as a vital hub for their expanding operations in Texas.
Collections Specialist Houston TX 77070 12 Months Contract Overview of the Role Join a dynamic Credit Risk team where your expertise in collections will directly impact financial stability and customer satisfaction. As a Collections Specialist youll play a vital role in maintaining healthy cash flow...
Collections Specialist
Houston TX 77070
12 Months Contract
Overview of the Role
Join a dynamic Credit Risk team where your expertise in collections will directly impact financial stability and customer satisfaction. As a Collections Specialist youll play a vital role in maintaining healthy cash flow while building lasting customer relationships through empathetic professional communication and strategic account management.
Key Responsibilities
- Manage assigned accounts to ensure timely collection of outstanding payments
- Contact customers via multiple channels (phone email mail) to collect overdue payments
- Review and analyze aging reports to prioritize collection efforts strategically
- Negotiate flexible payment plans with customers facing financial challenges
- Document all collection interactions and efforts comprehensively in company systems
- Collaborate with customer service and billing teams to resolve discrepancies
- Prepare follow-up correspondence including demand letters and past-due notices
- Recommend accounts for write-off or legal action when appropriate
- Monitor and report on accounts receivable and collection activity status
- Contribute to developing collection policies and procedures for continuous improvement
- Ensure strict compliance with company policies and regulatory requirements
Required Skills & Qualifications
- Bachelors degree in finance accounting business administration or related field (preferred)
- Proven experience in collections accounts receivable or related field
- Strong understanding of billing and collections procedures
- Exceptional communication and negotiation abilities
- Proficiency in Microsoft Office Suite particularly Excel; accounting software experience preferred
- Ability to multitask effectively and meet deadlines in fast-paced environments
- Outstanding problem-solving skills with keen attention to detail
- Customer-focused mindset with professional diplomacy
- Knowledge of FDCPA and relevant compliance requirements
Perks of Working with AP Recruiters & Associates
- Competitive pay rate: Up to $28/hour (depending on experience)
- Access to exciting opportunities with industry-leading clients
- Professional development and career advancement support
- Dedicated recruiter guidance throughout your contract
- Streamlined onboarding process
- Opportunity to build your professional network in the energy sector
About the Client
Our client is a leading innovator in the American energy sector committed to building a sustainable future through clean reliable energy solutions. With operations spanning multiple states and serving millions of customers they are recognized for their forward-thinking approach to renewable energy and exceptional customer service. This organization values diversity innovation and community engagement offering employees the opportunity to contribute to meaningful environmental initiatives while developing their careers in a supportive growth-oriented environment. Their Houston location serves as a vital hub for their expanding operations in Texas.
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