About the job: Team Lead (McKinley West Taguig) Hybrid
Work Setup: Amenable to working on-site during training (2-3 months) Hybrid work arrangement after training
Location: McKinley West Taguig
Shift: Night Shift
Schedule: Weekends Off
Nature of Work: Voice
Requirements:
- Any College Degree is required.
- Must have a minimum of 3 years of experience leading a team handling insurance services/financial/banking account (Global Support BPO or Shared Services).
- Metrics/KPIs: Preferably with experience handling/monitoring metrics e.g. CSAT NPS AHT FCR
Benefits:
- HMO with up to 3 dependents covered
- Retirement Benefit
- Annual Appraisal
- Performance Bonus
About the job: Team Lead (McKinley West Taguig) Hybrid Work Setup: Amenable to working on-site during training (2-3 months) Hybrid work arrangement after training Location: McKinley West Taguig Shift: Night Shift Schedule: Weekends Off Nature of Work: Voice Requirements: Any College Degree is requ...
About the job: Team Lead (McKinley West Taguig) Hybrid
Work Setup: Amenable to working on-site during training (2-3 months) Hybrid work arrangement after training
Location: McKinley West Taguig
Shift: Night Shift
Schedule: Weekends Off
Nature of Work: Voice
Requirements:
- Any College Degree is required.
- Must have a minimum of 3 years of experience leading a team handling insurance services/financial/banking account (Global Support BPO or Shared Services).
- Metrics/KPIs: Preferably with experience handling/monitoring metrics e.g. CSAT NPS AHT FCR
Benefits:
- HMO with up to 3 dependents covered
- Retirement Benefit
- Annual Appraisal
- Performance Bonus
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