Supervisor, Registration | Boscobel
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Job Location:
Boscobel, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
17 days ago
Vacancies:
1 Vacancy
Job Summary
Love medicine is who we are its what we do its why people want to work here. If youre looking for a job to love apply today.
Scheduled Weekly Hours:
40Emplify Health by Gundersen is looking for a Supervisor of Registration to lead a dynamic team at the front lines of our patient experience.
As the first point of contact for our patients the Registration team sets the tone for every visit. Were seeking a motivated detail-oriented leader who thrives in a fast-paced healthcare environment and is ready to make a meaningful impact.
In this role youll act as a working supervisor to lead and support a team of about 20-25 patient Liaison scheduling and registration staff.
Responsibilities Include:
Facilitates the development and maintenance of policies and procedures for consistent and compliant registration practices.
Builds and maintains a collaborative working relationship between clinical leaders and other stakeholders to fosters a team approach to appropriate registration practices.
Lead and manage the registration department to ensure compliance with regulatory standards.
Develop and implement training programs for new and existing registration staff
Analyze registration workflows to identify areas for process improvement and implement best practices.
Collaborate with other departments to ensure seamless patient experiences and effective communication between teams.
Address patient inquiries and resolve any issues that arise during the registration process
Uses key performance indicators on dashboards and scorecards to monitor performance and direct resources as appropriate.
Maintain excellent interpersonal and communication skills to interact positively with patients staff and healthcare professionals.
Creates and maintains efficient processes for accurately determining and communicating the patients financial obligation.
Whats Available:
1.0 FTE
Schedule: Monday-Friday Days
Location: Onsite - Boscobel WI - 205 Parker St. Boscobel WI
What Youll Need:
Education: High school diploma or equivalency
Experience: 3-4 years of experience healthcare business operations patient business office/registration or medical office billing/claims with demonstration of increasing responsibility.
Passion for service excellence and continuous improvement
Strong leadership and team building capabilities
In addition to the rewarding work youll receive:
Competitive Benefits:We offer a comprehensive package including medical dental pet insurance and a generous retirement contribution.
Work-Life Balance:We prioritize your well-being with a 24/7 Employee Assistance Program generous PTO and paid holidays.
Professional Development:Invest in your future with our Tuition Invest Program (up to $3000 per year) access to hundreds of internal courses and our Career Development Center.
Diversity Equity & Inclusion:We foster a welcoming environment with an inclusive celebration program Unconscious Bias Training and Patient Care resources.
Additional Employee Discounts and Perks
If you are looking to be a part of a stable and growing mission-driven organization this may be the right opportunity for you!
Core for all Leaders
Organizational Strategy and Implementation -- Recognizes market trends judges the impact on their AOR contributes to responsive strategic plans develops AOR operational plans articulates these plans and ensures they are communicated to gain alignment and commitment of all AOR staff.
Fiscal Management -- Effectively uses established processes to ensure accountability for effective operations and resource management.
Human Resource Management -- Effectively uses established processes to: select align develop motivate manage and retain a team of highly skilled employees.
Excellence in Service and Quality-- Achieves seamless delivery of quality patient care safety excellence in patient experience and customer service. Utilizes Continuous Quality Improvement principles and platform planning in decisions improvements and system design.
Organizational Leadership -- Provides leadership and accomplishes objectives by ensuring the integration of processes and initiatives while modeling collaboration. Participates and supports in brand/service delivery teams as requested.
Maintains accountability for implementation of requirements of regulatory agencies
Serves as liaison to the community
Duties and responsibilities as defined by specific department (if applicable)
PRACTICES AND PROMOTES BEHAVIOR CONSISTENT WITH THE MISSION VISION AND VALUES:
Mission:
Together we inspire your best life by relentlessly caring learning and innovating.
Vision:
Leading with love we courageously commit to a future of healthy people and thriving communities.
Values:
Belonging Respect Excellence Accountability Teamwork Humility
Emplify Health is comprised of two of the Midwests most respected healthcare systems Bellin Health and Gundersen Health System. Once neighbors we are now partners united in our mission to provide exceptional care to our communities. As a not-for-profit patient-centered healthcare network we have headquarters in Green Bay and La Crosse Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics serving 67 cities and rural communities across Wisconsin Iowa Minnesota and Michigans Upper Peninsula. With over 4500 dedicated nurses and providers we are committed to delivering primary specialty and emergency care along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.
If you need assistance with any portion of the application or have questions about the position please contact or call .
We inspire your best life by relentlessly caring learning and innovating. This is our purpose. Together with our values belonging respect excellence accountability teamwork and humility our pillars set our foundation and our future.
Equal Opportunity Employer
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
Gundersen Health System Hospitals & Clinics delivers world-class primary and specialized healthcare in Wisconsin, Minnesota and Iowa.
