Casino Supervisor
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
General Summary Of Duties:
Supervise operations of casino floor including coordinating and providing guest services with attention to quality of service provided by staff. Directing requests for extraordinary services investigating complaints/concerns analyzing problems and advising proper authorities. Train and evaluate staff. Assist with developing new ideas and improve upon existing procedures and services.
Role and Responsibilities: (Includes but is not limited to the following)
- Supervise operations of casino floor including coordinating and providing guest services with attention to quality of service provided by staff.
- Directing requests for extraordinary services investigating complaints/concerns analyzing problems and advising proper authorities.
- Train and evaluate staff.
- Assist with developing new ideas and improve upon existing procedures and services.
Qualifications :
Performance Requirements: (Knowledge skills and abilities)
Ability to read write speak and understand the English language clearly to ascertain and document important information to follow written and/or verbal instructions and to provide clear direction/guidance.
- Ability to relate to all levels of management employees and customers in verbal/written form.
- Communicate effectively both verbally and in writing to provide clear direction instruction and guidance to staff.
- Assign and instruct all personnel in details of work.
- Observe performance and encourage improvement.
- Ability to maintain attendance in conformance with standards. Ability to maintain a neat clean and well-groomed appearance.
Additional Information :
Experience Requirements
Ability to organize/prioritize work meet deadlines work with minimal supervision and multiple interruptions exercise judgment and adapt instructions/directions from one assignment to another. Supervise all staff including selection training counseling and discipline. Mathematical skills necessary to prepare forecasts budgets financial statements and perform calculations. Ability to access and input information using a moderately complex computer system. Listen & respond to guest inquiries using a positive clear speaking voice answer questions and offer assistance giving accurate information.
Education Requirements
- High School Diploma
- Any combination of education training or experience that provides the required knowledge skills and abilities.
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, ... View more
