EmploymentEducation Coordinator

Shannon West Homeless Youth Center (SWHYC)

Employment/Education Coordinator

Hours: Monday- Thursday 7:00am 5:00pm

Salary: Full Time Salaried Non-Exempt

Reports to: SWHYC Case Manager Supervisor

Purpose:

Under the direct supervision of the case manager supervisor this position provides employment and educational case management services to homeless and at-risk youth.

Duties Functions and Responsibilities:

1. Completes an assessment on each resident in the facility to determine educational needs career goals interests and personality characteristics.
2. Assist residents in developing employment and educational plans based on the residents needs and the findings from the assessment.
3. Effectively explain educational programs and assist residents with the enrollment process.
4. Assist the residents in learning pre-employment skills such as creating resumes developing professional social media developing a professional email obtaining interview clothes and professional voice mails on the phone.
5. Monitor residents employment and educational progress and provide follow-up services.
6. Refers to Job Readiness classes and follows up on the progress of the resident.
7. Holds employment skills sessions such as mock interviews resume writing classes and professional skills to include attendance time management and how to work in a professional environment.
8. Organize and facilitate educational and employment activities according to client needs.
9. Maintain group log/attendance following the completion of the group.
10. Assist with employment new hire paperwork.
11. Provides transportation to educational and employment activities and events when necessary.
12. Recruit employers to create job opportunities for the residents.
13. Maintain accurate documentation of educational and employment services to residents in HMIS in real time. Enters accurate resident data reflecting resident activities and their progress.
14. Responsible for updating residents on their status regarding all parts of the staffing lifecycle: paperwork interviews next steps.
15. Completes all required paperwork and logs including incident reports runaway reports and resident tracking log.
16. Provide direct supervision of all residents during assigned shifts. Maintain and complete hourly log.
17. Responsible for attending weekly supervision meetings with case manager supervisor.
18. Report all program violations within 24 hours of incident.
19. Provides crisis intervention as needed.
20. Supervises residents ingestion of prescribed and over the counter medications and documents medication compliance when necessary.
21. Participates in multi-agency multidisciplinary teams to report and review resident progress.
22. Works closely with Intensive case managers to provide a continuum of care.
23. Attends training when available.
24. Performs other duties as assigned by supervisor.

Knowledge Skills and Abilities:

1. The focus of this position is working with and through others building and maintaining relationships and working closely and accurately within established guidelines.
2. Knowledge of local social service agencies and programs as they pertain to homeless and at-risk youth.
3. Knowledge of applicable statutes ordinances and codes.
4. Knowledge and understanding of Nevadas educational and workforce systems.
5. Experience and understanding of homeless at-risk youth issues.
6. Builds positive and collaborative relationships with residents and potential employers.
7. Detailed work is a major focus of the job and those details need to be handled quickly correctly and efficiently.
8. Understand and follow complex instructions and procedures. Analyze situations accurately and adopt an effective course of action.
9. Effective communicator someone who can stimulate and motivate others while being aware of and responsive to their needs and concerns
10. Communicate effectively with people from a variety of social cultural and economic backgrounds and demonstrate understanding and sensitivity to culturally diverse populations.
11. Effective written verbal and listening skills. Independently initiates and responds to correspondence.
12. A persuasive teaching style of communication is required to communicate the companys policies programs and systems.
13. Ability to maintain order and exercise appropriate judgment in crisis situations.
14. Is flexible and can adjust to shifting priorities.
15. Establish and maintain cooperative working relationships with residents fellow employees other agencies and the public.
16. Organize work schedule and budget time.
17. Understand and follow all agency policies and procedures.
18. General computer knowledge and ability to use Microsoft Office software.
19. Ability to work flexible hours as required by the resident caseload.
20. This position is required to be on-site.

Qualifications Education and/or Equivalent Experience:

1. Bachelors degree in a related social service field and/or 3 years experience substantially equivalent to a bachelors degree or combination of education and experience.
2. Must pass TB test.
3. Must have current CPR/First Aid certification and must always keep certification current.
4. Must have a current NV drivers license and clean DMV record. Driver History Reports will be required to be submitted on a quarterly basis.

Required Experience:

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