- Position: Operations Coordinator (Inbound Travel)
- Location: New York NY
- Employment Type: Full-time
- Experience Level: Entry Level (Experience in travel industry is a plus but not required)
Job Summary
A leading Japanese travel agency is looking for a motivated detail-oriented Operations Coordinator to join the team.
In this role you will be responsible for coordinating travel arrangements managing bookings and ensuring Japanese clients have a seamless and memorable experience in the United States. This is an excellent opportunity for someone looking to start a career in the travel and hospitality industry within a bilingual environment.
Key Responsibilities
- Travel Coordination: Arrange and book hotels transportation (limousines buses) restaurants and local tours for individual and group travelers from Japan.
- Vendor Communication: Coordinate with local vendors hotels and guides in English to ensure all services are confirmed and meet our quality standards.
- Customer Support: Assist clients and Japanese travel agents with inquiries itinerary adjustments and real-time support during their stay.
- Itinerary Creation: Assist in developing customized travel itineraries that cater to the specific needs and interests of Japanese travelers.
- Administrative Tasks: Handle data entry invoicing and maintaining accurate records of bookings and payments.
Qualifications
- Bilingual Proficiency: Professional fluency in both Japanese and English (Written and Verbal) is required.
- Communication Skills: Strong interpersonal skills with the ability to communicate effectively with local American vendors and Japanese clients.
- Attention to Detail: High level of accuracy in data entry and scheduling.
- Problem-Solving: Ability to think on your feet and handle unexpected changes or issues calmly and professionally.
- PC Skills: Proficient in Microsoft Office (Excel Word Outlook).
- Cultural Awareness: A deep understanding of Japanese hospitality (Omotenashi) and American business culture.
- Eligibility: Must have a valid work permit in the U.S.
- Prior experience in customer service or hospitality is preferred but not required.
Salary Range: $50000 - $60000 per year depends on experience. Final salary will be determined based on the candidates experience skills and qualifications.
Position: Operations Coordinator (Inbound Travel)Location: New York NY Employment Type: Full-time Experience Level: Entry Level (Experience in travel industry is a plus but not required) Job Summary A leading Japanese travel agency is looking for a motivated detail-oriented Operations Coordinator to...
- Position: Operations Coordinator (Inbound Travel)
- Location: New York NY
- Employment Type: Full-time
- Experience Level: Entry Level (Experience in travel industry is a plus but not required)
Job Summary
A leading Japanese travel agency is looking for a motivated detail-oriented Operations Coordinator to join the team.
In this role you will be responsible for coordinating travel arrangements managing bookings and ensuring Japanese clients have a seamless and memorable experience in the United States. This is an excellent opportunity for someone looking to start a career in the travel and hospitality industry within a bilingual environment.
Key Responsibilities
- Travel Coordination: Arrange and book hotels transportation (limousines buses) restaurants and local tours for individual and group travelers from Japan.
- Vendor Communication: Coordinate with local vendors hotels and guides in English to ensure all services are confirmed and meet our quality standards.
- Customer Support: Assist clients and Japanese travel agents with inquiries itinerary adjustments and real-time support during their stay.
- Itinerary Creation: Assist in developing customized travel itineraries that cater to the specific needs and interests of Japanese travelers.
- Administrative Tasks: Handle data entry invoicing and maintaining accurate records of bookings and payments.
Qualifications
- Bilingual Proficiency: Professional fluency in both Japanese and English (Written and Verbal) is required.
- Communication Skills: Strong interpersonal skills with the ability to communicate effectively with local American vendors and Japanese clients.
- Attention to Detail: High level of accuracy in data entry and scheduling.
- Problem-Solving: Ability to think on your feet and handle unexpected changes or issues calmly and professionally.
- PC Skills: Proficient in Microsoft Office (Excel Word Outlook).
- Cultural Awareness: A deep understanding of Japanese hospitality (Omotenashi) and American business culture.
- Eligibility: Must have a valid work permit in the U.S.
- Prior experience in customer service or hospitality is preferred but not required.
Salary Range: $50000 - $60000 per year depends on experience. Final salary will be determined based on the candidates experience skills and qualifications.
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