Recepcionista

Level Description
Support Leveling Guide consists of jobs that provide administrative and customer service support. Work is typically guided by precedent and performed using established procedures and techniques.

Market Summary
Receives and greets customers and visitors. Answers general questions issues control badges as required records visitors arrival and departures. May check employee identification. May perform incidental clerical duties.

Impact
Obtains and provides information which requires little explanation or interpretation typically within the department.
Conveys information to parties within the department at an operational level requiring some explanation or interpretation in order to reach agreement.

Communication
Interacts with internal stakeholders within own team and may also interact with external stakeholders including clients customers carriers or agents.
Conveys information in accordance with standard guidelines and procedures primarily with internal parties who have shared interests.

Innovation
Interacts with internal stakeholders within own team and may also interact with external stakeholders including clients customers carriers or agents.
Conveys information in accordance with standard guidelines and procedures primarily with internal parties who have shared interests.

Knowledge
Ability to identify problems and potentially update existing methods techniques and/or processes in job area by following standard procedures and guidelines.
Applies full knowledge of the job. Typically requires high school diploma and 2-4 years of experience or an equivalent combination of training and experience.