Job Description
We are seeking a Customer Support Assistant who will play a key role in maintaining our standard of outstanding client service. This position requires a proactive and organized individual who enjoys solving problems communicating effectively and ensuring every customer interaction is handled with care and efficiency.
Responsibilities
Respond to customer inquiries via phone and email in a timely and professional manner.
Provide accurate information about our products services and policies.
Coordinate with internal departments to resolve issues and ensure customer satisfaction.
Maintain detailed and organized records of customer interactions.
Support process improvements to enhance the overall customer experience.
Qualifications :
Qualifications
Strong verbal and written communication skills.
Excellent organizational and problem-solving abilities.
Ability to multitask and manage priorities in a fast-paced environment.
Positive and professional attitude with a customer-first mindset.
Additional Information :
Benefits
Competitive salary ($53000 $56000 per year).
Growth and professional development opportunities.
Supportive and collaborative work environment.
Comprehensive training and advancement potential.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more