Resource Planner (Nashville, TN)
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Job Location:
Nashville, IN - USA
Monthly Salary:
$ 22 - 34
Posted on:
03-11-2025
Vacancies:
1 Vacancy
Job Summary
Job Title
Resource Planner (Nashville TN)Job Description
The Resource Planner position is responsible for scheduling service for our customers through the coordination of the field service engineers schedule parts delivery and equipment availability in the North America Market Service and Solutions Delivery (S&SD) organization.
Your Role:
Responsible for creating medium to long term planning for all service operations resources related to the workload of order realization & services delivery and responsible to deliver an effective and efficient planning in line with business objectives and obligations.
Act as the single person of contact for exception and escalation of service orders for customers consumers and service engineers (internal / external) in a professional matter (analysis registration communication and timely escalation)
Identifying planning issues apply effective solutions and determine follow up actions with minimum direction
Identify patterns in issues/inquiries and promote improved customer service through regular updates to knowledge management content
Youre the right fit if:
You have a Bachelors degree in business or a related field or equivalent experience.
Youve acquired 3 years customer service or planning experience is highly preferred.
Attention to detail and ability to perform with a high degree of accuracy.
Your skills include:
Experience with Microsoft applications (Word Excel PowerPoint Teams Outlook).
Experience in ServiceMax Salesforce SAP or other CRM preferred.
Ability to demonstrate analytical and problem-solving skills.
Ability to demonstrate attention to detail organization and time management capabilities.
Ability to support in a fast-paced environment multi-tasking to meet deadlines.
Ability to be agile and flexible with a proactive desire to provide elevated support
You must be able to successfully perform the following minimum Physical Cognitive and Environmental job requirements with or without accommodation for this position.
How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week. Onsite roles require full-time presence in the companys facilities. Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
This is an office-based role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details
The hourly pay range for this position is $22 to $34 plus overtime eligible. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills experience business needs geographical location and internal equity.
Details about our benefits can be found here.
At Philips it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa now or in the future.
For this position you must reside in or within commuting distance to Nashville TN.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Key Skills
- GIS
- JAWS
- Military Experience
- Business Management
- Emergency Management
- Joint Operations
- Production Planning
- Relationship Management
- Strategic Planning
- ERP Systems
- Exercise Planning
- MRP
About Company
Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more
