Platform Support Analyst, Salesforce (Remote)

Chicago, IL - USA

Monthly Salary: $ 69100 - 139600

Posted on: 03-11-2025

Vacancies: 1 Vacancy

Job Summary

Work Flexibility: Remote

As a Platform Support Analyst you will be responsible for overseeing the maintenance and user support within the Salesforce domain including planning requirements gathering functionality design testing/validation deployment and change management for system enhancements projects and issue resolution. You will collaborate closely with various business teams subject matter experts and functional and technical stakeholders across the organization to support production systems and users. Your role includes gathering and analyzing data to ensure thorough documentation of user stories business requirements and functional designs that align with defined business objectives and success criteria.

What you will do

Provide end-user support and system maintenance for CRM platforms.
Deliver Salesforce enhancements and manage projects from minor updates to large-scale implementations.
Ensure quality and data integrity within operational CRM systems.
Translate business requirements into functional applications.
Oversee data governance system administration and management of installed packages.
Collaborate with stakeholders across business and technical teams to support system integrations.
Focus on Sales and Service processes coordinating with IT on enhancements incidents and supporting regression testing for global CRM initiatives.

What you need

Required

Bachelors degree in Management Information Systems IT Business Operations or related field.
Minimum 2 years of professional experience.
Minimum 2 years of Salesforce experience with strong technical knowledge.

Preferred

Masters degree.
Salesforce Admin certification.
Experience of working in CRM ERP and Business Applications.
Experience working in an Agile Development environment.

$69100.00 - $139600.00 salary plus bonus eligible benefits. Individual pay is based on skills experience and other relevant factors.

Posted: October 31 2025

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.

Required Experience:

Work Flexibility: RemoteAs a Platform Support Analyst you will be responsible for overseeing the maintenance and user support within the Salesforce domain including planning requirements gathering functionality design testing/validation deployment and change management for system enhancements projec...

Work Flexibility: Remote

What you will do

Provide end-user support and system maintenance for CRM platforms.
Deliver Salesforce enhancements and manage projects from minor updates to large-scale implementations.
Ensure quality and data integrity within operational CRM systems.
Translate business requirements into functional applications.
Oversee data governance system administration and management of installed packages.
Collaborate with stakeholders across business and technical teams to support system integrations.
Focus on Sales and Service processes coordinating with IT on enhancements incidents and supporting regression testing for global CRM initiatives.

What you need

Required

Bachelors degree in Management Information Systems IT Business Operations or related field.
Minimum 2 years of professional experience.
Minimum 2 years of Salesforce experience with strong technical knowledge.

Preferred

Masters degree.
Salesforce Admin certification.
Experience of working in CRM ERP and Business Applications.
Experience working in an Agile Development environment.

$69100.00 - $139600.00 salary plus bonus eligible benefits. Individual pay is based on skills experience and other relevant factors.

Posted: October 31 2025

Travel Percentage: 10%

Required Experience:

Key Skills

IT Experience
Problem Management
Desktop Support
Citrix
Mobile Devices
Windows
Customer Support
Help Desk
Operating Systems
Technical Support
Troubleshooting
Application Support

Apply Now

About Company

Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more

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