IT Infrastructure Operations Specialist, Endpoint

Warsaw - Poland

Weekly Salary: PLN 10 - 12

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

At GNs Digital Data & Information Technology organization we are more than 500 colleagues working across the globe to enable and secure the technology behind GNs innovation. To enhance the operation and maintenance of our global IT infrastructure we are now looking for a skilled IT Unified Endpoint Operation Specialist to join our Enterprise Platforms & Cybersecurity (EP&C) domain and contribute to our purpose of Bringing People Closer.

The team you will be part of

In the EP&C domain we are around 150 IT professionals fulfilling many roles - from IT supporters and architects to operation specialists leaders and delivery managers. Together we design build and run global platforms and technologies including networks servers (on-prem and cloud) databases backup/restore communication & collaboration identity & access end-user devices IT service management and cybersecurity.

Located in our Warsaw office in Poland you will be part of our Unified Endpoint Management (UEM) Team which operates globally and has a significant presence in EMEA. We deliver a comprehensive range of endpoint services to our global end-users - managing Windows clients Apple Mac devices mobile devices print services Azure Virtual Desktop and related technologies. We also ensure smooth production operations for label printers and handheld scanners.

Your contribution is appreciated and you will:

Act as the operational expert for global endpoint services ensuring stable and efficient day-to-day operations.
Manage and support Windows clients Apple Mac devices mobile devices print services Azure Virtual Desktop and Citrix environments.
Serve as the primary escalation point for operational issues related to these services.
Collaborate closely with cross-functional teams to enhance service delivery and resolve technical challenges.
On-call duties: Participate in on-call rotations approximately once every 1012 weeks. This includes weekend coverage (Friday evening to Monday morning) scheduled well in advance and coordinated closely with the team.

To perform well in the role we imagine that you:

Have solid knowledge and practical experience with:
Microsoft Intune
Microsoft SCCM (Configuration Manager)
Windows Print services
Windows Patch Management.
Have a basic understanding of networking concepts such as DNS DHCP and routing to troubleshoot related issues.
Are familiar with managing Azure Virtual Desktop and Microsoft Cloud PC environments.
Have worked with print solutions (e.g. Follow Me / PaperCut) and third-party patching tools (e.g. Patch My PC).
Hold an IT-related education (e.g. IT Supporter or university degree in IT).
Are a cooperative colleague who thrives in a global setup and enjoys collaborating across regions and disciplines.
Communicate with ease in English both written and verbally.
Experience working directly with Citrix is an asset.

At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to carry out their tasks to know when in-person collaboration is better than hybrid and to be present when its needed most.

We encourage you to apply

Even if you dont match all the above-mentioned skills we welcome your application if you think you have transferrable skills. We highly value a mindset and motivation that align with our core values to not only ensure growth for you but for your team and the wider GN organization as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview please let the Hiring Manager know upon accepting invitation to interview.

How to apply

Use the APPLY link. Applications are assessed on a continuous basis so dont wait to send yours.

On a time crunch Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying quick and easy.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing audio video and gaming solutions. Inspired by people and motivated by innovation we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.

We hope you will join us on this journey and look forward to receiving your application.

#LI-GNGroup

Required Experience: