Service & Installation Technician

Sarasota, FL - USA

Monthly Salary: Not Disclosed

Posted on: 03-11-2025

Vacancies: 1 Vacancy

Job Summary

Department: Service Labor
Status: Full Time Non-Exempt

Integrated Openings Solutions LLC (IOS) is a commercial and architectural openings solutions company. We provide industry leading commercial doors and hardware products and services to help make buildings smart aesthetically pleasing code compliant and sustainable.

Job Summary

The Service and Installation Technician will repair and/or install a wide range of commercial doors and hardware. You will recommend improvements to the customers and upgrades to improve product functionality. Provide all service with the highest level of professionalism and customer service. And maintain truck inventory and cleanliness.

Duties/Responsibilities

Serve customers by analyzing work orders; investigating customer issues; completing repair/installation; conducting tests; resolving problems.
Drive to the job site to assess customers service/repair needs and complete repair of the product to the customers satisfaction.
Consistently seek and promote opportunities for service sales and preventative maintenance contracts. Acquire knowledge of all products and pricing to price market and sell replacement products and repair parts.
Develop mechanical skills learn new techniques and remain current with product requirements for installation materials to meet safety specifications and maintain quality workmanship.
Ensure that service and installation documentation is submitted complete accurately and timely. Includes but not limited to work orders timesheets etc.
Maintains customer confidence by keeping service information confidential.
Maintain inventory cleanliness and maintenance of company vehicle
Any other duties as assigned

Required Skills/Abilities

Strong communication and problem-solving skills
Customer service orientation and strong work ethics
Ability to work hard with an eye for quality
Ability and willingness to learn new products

Minimum Requirements

Experience installing and servicing commercial doors
Valid professional drivers license
Clean motor vehicle record
High school degree

Supervisory Responsibilities

No Supervisory Responsibilities.

Physical Requirements

Ability to lift up to 80 pounds occasionally
Ability to work in extreme temperatures and wet/humid weather
Ability to stand for long periods of time and maintain focus

Required Experience:

Department: Service LaborStatus: Full Time Non-ExemptIntegrated Openings Solutions LLC (IOS) is a commercial and architectural openings solutions company. We provide industry leading commercial doors and hardware products and services to help make buildings smart aesthetically pleasing code complian...

Serve customers by analyzing work orders; investigating customer issues; completing repair/installation; conducting tests; resolving problems.
Drive to the job site to assess customers service/repair needs and complete repair of the product to the customers satisfaction.
Consistently seek and promote opportunities for service sales and preventative maintenance contracts. Acquire knowledge of all products and pricing to price market and sell replacement products and repair parts.
Develop mechanical skills learn new techniques and remain current with product requirements for installation materials to meet safety specifications and maintain quality workmanship.
Ensure that service and installation documentation is submitted complete accurately and timely. Includes but not limited to work orders timesheets etc.
Maintains customer confidence by keeping service information confidential.
Maintain inventory cleanliness and maintenance of company vehicle
Any other duties as assigned

Required Skills/Abilities