ServiceNow Consultants Expression of Interest

ENABLING A SMARTER FUTURE

At xAmplify were not just another technology company we are shaping Australias future by driving intelligent automation and human-centred technology services to deliver real impact.

As Australias leading Integrator of Artificial Intelligence and Automation services we specialise in smart people smart processes and smart technology to enable businesses on their digital transformation journey.

Our mission is bold: to lead Australias digital evolution by accelerating the safe and secure adoption of AI and Automation.

We dont pretend to do everything. Instead we partner with the worlds largest and most innovative technology companies aggregating cutting-edge solutions to transform businesses industries and government services.

We are enablers. Whats ours is yours so check us out online at

OUR ROLES

xAmplify are working to change the way our clients think about their work and the ServiceNow platform. This means our ServiceNow team is growing rapidly so we are on the search for our next team members!

Whether youre a pro Solution Architect with a combination of broad enterprise ICT and ServiceNow technical skills a masterful Senior Technical Consultant who loves showcasing your deep technical knowledge or youre just starting your ServiceNow journey as an Associate Consultant then xAmplify could be the place for your next ServiceNow step!

Youll join our diverse team based across the east-coast of Australia doing challenging work for interesting projects and diverse clients across both Federal Government Defence Private Sector State Government and Enterprise. Youll represent xAmplify to our clients during requirements gathering and design phases as well as helping to structure the delivery of the solution. Sure therell also be a lot of ServiceNow configuration building integrating and testing but we like to work across different parts of the software development life cycle meaning youll have the opportunity to be involved in everything from early-stage demonstrations and proof-of-concepts to hosting requirements workshops helping work on solution designs and test planning through to deployment and hyper care activities.

ENGAGEMENT TYPE

Were seeking individuals who are aligned to our ServiceNow journey and are keen to grow your career with us so at this stage we are just seeking those open to full time permanent opportunities.

KEY ELIGIBILITY

xAmplify partners with a diverse client base including Federal Government Defence Enterprise State Government and Private Sector. As a result our candidates for these roles must be Australian Citizens with a baseline or higher clearance or the ability to obtain one. Unfortunately those with PR (and other work right visas) are not eligible to apply for the security clearances required for these roles.

YOUR SKILLS & EXPERIENCE

At xAmplify we look for individuals who thrive in dynamic fast-paced environments and bring a passion for technology problem-solving teamwork and collaboration. At interview well be going deep on your both your technical skills consulting and client engagement activities and most importantly your fit within our team therefore were looking for you to showcase and highlight to us the following skills and experience.

Its hard to beat time on the tools so to be considered for these roles we are looking for candidates with the following ServiceNow administration and development experience:

• Associate Technical Consultant 1-2 years experience
• Technical Consultant 2-5 years experience
• Senior Technical Consultant 5 years experience
• Lead Consultant/Solution Architect 5 years experience

A ServiceNow System Administrator Certification (CSA) is mandatory for anyone in our ServiceNow addition applicants for our more senior roles should also hold certifications like CIS or CAD. Dont forgot to showcase your certifications and micro-learnings to us on your CV as we want to see your depth of experience across the platform!

For our senior roles you likely have solid experience in tech development working with various languages and technologies such as: HTML CSS Angular HTTP REST and SOAP communication protocols working with SSL or designing authentication setups SAML 2.0. We like working across the entire SDLC so if youve got experience defining ServiceNow requirements building solution design documentation or running functional workshops in an agile way itd be great to know about it.

If youve got experience with practice/process frameworks such as ITIL ISO standards IT4IT and the like whilst not mandatory for the role would be fantastic to have on board.

Youll also need a vast array of experience delivering a broad range of projects across a range of ServiceNow modules so were looking to see your diverse experience with different clients highlighted in your CV and also during our interview stages.

Were building a high-trust high-expectation culture within our team and that means youll need excellent client and stakeholder engagement brilliant verbal and written communication skills a high level of organisation and time management with the ability to work proactively and autonomously in a deadline-driven environment.

LOCATION

Were flexible! If youre in Canberra Sydney or Brisbane youll have the ability to connect with us in person (whilst also getting the balance to work from home and connect with some of our clients in person) but we are also open to candidates in locations across Australia who can work AEST business hours.

WHY WORK WITH US

In 2024 and 2025 xAmplify was proudly recognised as a Great Place to Work reflecting our dedication to fostering an exceptional workplace for our team.

When you join us youll find a workplace designed to:

• Provide you with flexible working options including hybrid arrangements because we recognise the importance of putting you and your family first!
• Enable you to grow without limits with access to dedicated ServiceNow training and certifications inclusive of the esteemed CTA/CMA.
• As the fastest growing ServiceNow partner in the region you could have the opportunity to attend premier local and global events such as ServiceNow World Forum Knowledge and more!
• Support your wellbeing through our health and wellness program and a 24/7 Employee Assistance Program.
• An annual YOUx day which is a paid day off designed to give you a whole day to focus on YOU!
• Support your growing family via a paid parental leave program.
• Provide access to exclusive benefits retail discounts and rewards through our partnership with Employment Hero.

A Commitment to Diversity and Inclusion

At xAmplify we are advocates for diversity and inclusion. We feel it fuels innovation. We welcome applications from all backgrounds identities and abilities.

Ready to be part of Australias digital evolution

Apply now or reach out at

The future isnt just comingwere creating it.