COMMUNICATIONS COORDINATOR, ALUMNI ENGAGEMENT, Development & Alumni Relations

Our Mission

WeinBoston UniversityAdvancementharness the power of philanthropy to make an excellent education accessible and welcoming to all and toadvanceBUs global leadership inresearch scholarship artistic creation and professional practice.To support our work wehave builtand are continuing to buildan outstanding team ofdynamic mission-drivenadvancement professionalswho constantly strive to create an environment where everyone belongs.Whereitsnot justajob but a careerand a community.

Now ourAlumni Engagementteamis looking for aCommunications Coordinatorwho willincrease alumni engagement through varied marketing channels.

Alumni EngagementatBoston University

The Alumni Engagement team is dedicated to understanding alumni strengthening pride and awareness andfacilitatingways to grow and sustain the base of alumni engaging with and supporting Boston University. The team has oversight of alumni digital strategy alumni experience operations and measuring engagementthrough both attitudinal and behavioral dimensionsof more than 350000 alumni across the globe. This team works in close collaboration with colleagues inAdvancement and across departments and schools at Boston University.

Communications Coordinator

TheCommunicationsCoordinator supports Boston University Advancements mission of engaging the BU alumni community by building and deploying email communications that reach our 350000 alumni around the world every year and contributing to blog hosted on the BU Alumni & Friends website. This highly collaborative role manages hundreds of individual email projects annually from start to finish contributes to the editorial planning for the Alumni & Friends website writes and edits blog posts and works with freelancers and student employees to produce high-quality communications. TheCoordinatorensures accuracy and adherence to brand standards through qualityassurance andapplies time and project management skills to balance multiple priorities in a fast-paced environment. Reporting tothe Senior Associate Director of Digital Strategy this position also works closely with the Assistant Director of Email Strategy the Director and Executive Director and other Advancement staff and campus partners to engage alumni through email and digital content.

Responsibilities:

• Build broadcast emails using approved content marketing solutions including Salesforce Marketing Cloud and others as necessary. Apply basic HTML to edit and troubleshoot email templates ensuring proper rendering across different devices and platforms. Manage a largeset of assigned email projects from start to finish.Conduct thorough testing and lightcopy editingof email communications. Review content for accuracy consistency accessibility and brand alignment.

• Plan write and edit blog posts for the BU Alumni & Friends website. Collaborate with freelancers and student employees to create content that aligns with Advancement priorities and brand voice.

• Manageworkloadto ensuretimelycompletion of project deliverables. Track progress communicate updates with colleagues and proactively adjust priorities to meet shifting deadlines.

• Hire supervise and mentor student employees supporting editorial and email projects. Assign tasks review their work and provide ongoing feedback to support both project needs and the students professional growth.

Qualifications:

• Bachelors degreein communications marketing journalism or related field; or equivalent combination of education certifications and experience in digital communications or content creation.

• One to three years of related experience.

• Strong writing and editing skills with the ability to adapt content for different audiences and platforms (email blog web).

• Basic knowledge of email marketing platforms such as Salesforce Marketing Cloud MailChimp Constant Contact or similar.

• Familiarity with website content management systems (CMS) such as WordPress or similar and basic understanding of web design principles.

• Ability to manage multiple projects and deadlines working with a diverse and collaborative set of university colleagues.

• Experience working with or supervising student employees interns or volunteers is a plus.

• Experience with digital marketing analytics is a plus.

Butthatsnot allwerelooking for; we want someone who embodies our values:

• Teamwork transparency and mutual respect because we value every memberscontributionand know that leadership can come from anywhere.

• Diversity equity inclusion and a commitment to ensuring that each of us knows webelong here.

• Integrityin how we work and how we treat one another.

• Strategic thinking and curiosityin the relentless pursuit of fresh approaches andmeasurable results.

• Continuous growth and improvement both as individuals and as a team.

• Joy andsharedappreciationfor working hard toward goals that matter.

Ifthis resonates withyouand youwant to help us in our ambitious next campaignandmaybe dosome of your best work as an advancement professionalwe encourage you to apply.If youare hesitant to apply because youhave not previously performedeveryresponsibilitylisted in the descriptionbutyoudopossesstransferable skills our valuesand thedefinedqualifications westillwant to hear from you andwelcomeyourapplicationas well.

To learn more about Advancement at Boston University and other job opportunities please stop by the Advancement Talent website:Opportunities for Advancement Professionals.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

If you requirea reasonableaccommodation in order to complete the employment application process please contact the Equal Opportunity Officeat.