Loan Processing Specialist
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Job Location:
San Antonio, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
POSITION TITLE: | Loan Processing Specialist |
REPORTS TO: HOURS: EXPERIENCE: EDUCATION: | Operations Manager 40 hours a week - FT 4 Years in Program Management Business Loan Processing or Financial role Preferred Degree in Business Finance or Accounting Preferred |
CLASSIFICATION: | Non-Exempt |
ABOUT MY EDUCATION SOLUTIONS
My Education Solutions (MES) mission is to help clients successfully reduce their student loan debt through counseling enrollment and administrative services of the Federal Student Loan Forgiveness programs so our Clients can afford to live the life they dreamed of when they decided to advance their education.
JOB DESCRIPTION
In this role you will play a vital role in the application process ensuring its accuracy completeness and timely submission to the Department of Education. You will be a trusted partner to MES advisors and clients guiding them through the complexities of the process and providing excellent customer service.
My Education Solutions (MES) mission is to help clients successfully reduce their student loan debt through counseling enrollment and administrative services of the Federal Student Loan Forgiveness programs so our Clients can afford to live the life they dreamed of when they decided to advance their education.
JOB DESCRIPTION
In this role you will play a vital role in the application process ensuring its accuracy completeness and timely submission to the Department of Education. You will be a trusted partner to MES advisors and clients guiding them through the complexities of the process and providing excellent customer service.
Benefits Include:
Hybrid position after training.
Medical 100% paid
401k matching
2 weeks earned PTO
AFLAC
Student Loan Forgiveness
Alignment with Core Company Values and Culture is a must:
Hybrid position after training.
Medical 100% paid
401k matching
2 weeks earned PTO
AFLAC
Student Loan Forgiveness
Alignment with Core Company Values and Culture is a must:
- Grow or Die
- Find a Way
- Keep Commitments
- Do the Right Thing
Responsibilities:
Process student loan forgiveness applications:
Review and analyze applications for completeness and accuracy.
Gather and verify all necessary documentation including tax returns and pay stubs.
Work with clients to resolve any discrepancies or missing information.
Prepare student loan forgiveness application for Department of Education review.
Maintain communication and relationships:
Communicate effectively with MES advisors and clients throughout the process.
Keep clients informed of the status of their applications and address their questions and concerns promptly.
Build strong relationships with clients to ensure a positive experience.
Adhere to regulations and procedures:
Ensure all processing activities comply with company policies federal and state regulations and industry best practices.
Maintain accurate and complete files for documentation and audit purposes.
Stay up-to-date on changes in regulations and procedures.
Process student loan forgiveness applications:
Review and analyze applications for completeness and accuracy.
Gather and verify all necessary documentation including tax returns and pay stubs.
Work with clients to resolve any discrepancies or missing information.
Prepare student loan forgiveness application for Department of Education review.
Maintain communication and relationships:
Communicate effectively with MES advisors and clients throughout the process.
Keep clients informed of the status of their applications and address their questions and concerns promptly.
Build strong relationships with clients to ensure a positive experience.
Adhere to regulations and procedures:
Ensure all processing activities comply with company policies federal and state regulations and industry best practices.
Maintain accurate and complete files for documentation and audit purposes.
Stay up-to-date on changes in regulations and procedures.
Other responsibilities:
Backup client care during busy call times.
Prepare and submit student loan forgiveness documents.
Assist with client servicing activities as required.
Qualifications:
Minimum of 3 years of experience in loan processing or a related field.
Strong understanding of loan processing procedures and regulations.
Excellent attention to detail and accuracy.
Proven ability to multitask and manage deadlines effectively.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office Suite and loan CRM software.
Benefits:
Competitive salary and benefits package.
100% Company-paid Health Dental and Vision Insurance after 90 days
Company-paid life insurance policy
Opportunity to work with a team of experienced professionals in a fast-paced environment.
Make a difference in the lives of your clients by helping them achieve their financial goals.
Career development and advancement opportunities.
To Apply:
Please submit your resume and cover letter. We look forward to hearing from you!
Required Experience:
IC
Key Skills
- Dhcp
- Food Technology
- AIX
- Equity Research
- Audio Visual
About Company
My Education Solutions has helped hundreds of Clients save money on their student loan forgiveness programs nationwide. Free Consultation Call Today.
