Customer Service Support Lv2 (OfficeAdministration)

Wichita, KS - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Title: Customer Service Support

Client: Food Manufacturing Company
Location: Wichita KS 67202
Duration: 7 Months (Possible Extension)
Shift: On-site Mon Fri 8:00 AM 5:00 PM

Overview:
Seeking a proactive Customer Service Support professional to assist with order management and claims processing. This role ensures smooth customer operations efficient documentation and timely issue resolution to maintain a high-quality customer experience.

Key Responsibilities:

Support claims management and order enablement processes.
Communicate claim status and assist with issue resolution.
Prepare and maintain claim-related documentation.
Handle customer inquiries regarding credit/debit memos or deductions.
Collaborate with internal teams and escalate complex issues as needed.

Qualifications:

Required: High school diploma and 2 years of relevant experience.
Preferred: Bachelors degree CRM (Salesforce) and ERP (SAP) experience prior claims or customer service background.

#ZR

Title: Customer Service Support Client: Food Manufacturing Company Location: Wichita KS 67202 Duration: 7 Months (Possible Extension) Shift: On-site Mon Fri 8:00 AM 5:00 PM Overview: Seeking a proactive Customer Service Support professional to assist with order management and claims pro...