Customer Service Representative

Orland, FL - USA

Monthly Salary: USD 16 - 16

Experience Required: 4-5years

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Summary

We are seeking a detail-oriented Customer Service Representative with strong communication skills and advanced Excel proficiency. This role involves handling customer inquiries maintaining accurate records and supporting day-to-day administrative and reporting tasks.

Key Responsibilities

Handle inbound and outbound customer calls emails and walk-in inquiries professionally
Resolve customer issues and provide accurate information in a timely manner
Maintain and update customer records logs and reports using Microsoft Excel
Prepare basic to intermediate Excel reports (data entry sorting filters formulas)
Perform high-volume data entry with accuracy and speed
Coordinate with internal teams to ensure customer satisfaction
Maintain confidentiality and follow company policies and procedures

Required Skills & Qualifications

High school diploma or equivalent (Associate/Bachelors degree preferred)
Prior experience in customer service call centre or support roles preferred
Excellent Microsoft Excel skills (mandatory)
Strong typing speed with high accuracy
Good verbal and written communication skills
Ability to multitask and work in a fast-paced environment

Assessment Requirement

Job SummaryWe are seeking a detail-oriented Customer Service Representative with strong communication skills and advanced Excel proficiency. This role involves handling customer inquiries maintaining accurate records and supporting day-to-day administrative and reporting tasks.Key ResponsibilitiesHa...