Lobby Receptionist
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Job Location:
Brooklyn, NY - USA
Monthly Salary:
$ 25 - 35
Posted on:
12 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Join our elite team of Lobby Receptionists within our Lobby Team in Brooklyn
As a Lobby Receptionist within the Lobby Reception team you will engage directly with clients and visitors ensuring a welcoming and efficient experience in our client-facing Lobby Reception space.
Job responsibilities
- Welcome register check-in and assist clients and visitors as they arrive for meetings and events within JPMorganChases office space.
- Assist employees as needed by providing temporary access or badges if building access is needed answering questions and providing information.
- As a front-facing position follow all building and security procedures to ensure a healthy safe and secure experience for all. Be proactive if you see something say something and escalate all issues to appropriate teams.
- Meet and exceed Lobby Reception standards by going above and beyond to provide first-class service.
- Familiarize yourself with meetings events and VIP visits taking place in the building each day via our event and visitor management systems.
- Collaborate with partner teams such as Global Security Real Estate and Technology to create an excellent in-office experience.
- Complete other tasks and projects related to improving the teams service standards.
Required qualifications capabilities and skills
- Minimum 2 years experience in high-end reception concierge or hospitality services
- Excellent interpersonal and verbal/phone/email communication skills with an outgoing personality
- Ability to work in a fast-paced environment quickly problem solve and manage difficult personalities while maintaining a professional and focused demeanor
- Proficiency in Microsoft Office
- Must be willing and able to stand/walk for long periods of time (1 hour )
- Must be willing and able to work flexible shifts (potentially different start or end times each day)
- Must be willing and able to work in different offices throughout the campus (NYC positions only)
Preferred qualifications capabilities and skills
- Familiarity with event room or visitor management systems (a plus)
- Bi-lingual particularly Spanish-speaking (a plus)
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
