Unplanned Supports Manager Beaumaris
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Claro Disability Services:
Were all about complex care for amazing people with physical disabilities and health needs. We believe everyone deserves dignity choice and real-life joy. Our way is person-centered collaborative and practical because small thoughtful actions make big moments.
What makes this role exciting:
Supported by the Area and State Operations Manager the Unplanned Support Manager will be responsible for ensuring clients unplanned supports within the site are being managed through a call bell in an apartment setting or for sites otherwise funded & approved for this model of support.
This role will be responsible for ensuring clients needs are being met alongside ensuring support workers are upholding their duties in a prompt and professional manner. Other tasks will also include coaching of staff daily rostering and key relationships.
You will do:
- Managing the day to day running of the allocated site
- Effectively manage people metrics
- Responding to unplanned support call requests
- Identify any disputes or complaints and escalate in a timely manner
- Successfully manage and close risk incidents
- Liaise with the SDA property manager to advise of any property repairs and or incidents
- Complete monthly audit on fire drills first aid kits and WHS monthly auditing
- Participate in internal and external audits
What we are looking for:
- Minimum 2 years proven leadership in health particularly client/case management quality management incident management and resolution
- Knowledge of the changing environment in the disability/health sector
- Strong people management and team leadership skills
- Exemplary customer service skills
- High level of computer literacy with experience in Microsoft Office and data management systems
- Excellent verbal and written communication skills particularly in dealing with sensitive information
- Ability to thrive in a fast-paced and challenging environment
What youll get (the good stuff)
- Competitive pay and clear paths to deepen your skills and roles
- A kind collaborative team that values your voice and growth
- Monthly rostered day off for real work-life-balance
- A workplace that lives our values every day in every interaction.
- Friendly team environment with a great community care spirit
- Employee Assistance Program for staff and their families
How to apply
To apply select the apply button below and you will be redirected to our website to commence your application.
Please note: Application close on 10/11/2025. Candidates may be shortlisted and interviewed prior to closing date apply today!
We pride ourselves on being an equal opportunity employer committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples people with disability people of all ages cultural identities gender identities and expressions & LGBTIQA people.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
