Housing Program Assistant I

The County of Riversides Housing and Workforce Solutions (HWS) Housing Authority Division is in search of a Housing Program Assistant I to join our team at the Indio office. This role involves occasional driving throughout Riverside County from Calimesa to Blythe.

As a Housing Program Assistant I youll have a dynamic role split between office and field the office you will handle clerical tasks such as answering inquiries providing customer service related to housing matters dispatching housing eligibility questionnaire packets submitting service requests performing data entry coordinating mail distribution handling postage and generating the field your primary duty will involve conducting move-in inspections to ensure compliance with minimum housing standards and documenting instances where properties fail to meet inspection criteria.

We are seeking candidates with experience in property inspection familiarity with conducting inspections for non-profit developers knowledge of maintenance and construction practices proficiency in clerical duties basic computer skills experience in property management or experience in a government agency.

Bilingual in Spanish is preferred but not required for this position.

Meet the Team!
The Housing and Workforce Solutions Department (HWS) is comprised of 6 Divisions: Community Action Agency Continuum of Care Riverside County Housing Authority Grants & Community Development Workforce Development and HWS Administration. The mission of HWS is to enhance the economic position of the county and its residents improve the quality of life encourage business growth build a positive business climate develop a trained workforce improve existing communities offer a variety of housing opportunities and maintain the environment.

The Housing Authority of the County of Riverside is responsible for administering the countys federally funded Housing Choice Voucher Program (Section 8) which includes both tenant-based vouchers and project-based vouchers Moderate Rehabilitation Program and Veteran Affairs Supportive Housing Program and is also the housing successor to the former Redevelopment Agencies for the County of Riverside and City of Coachella. The purpose of these programs is to combat homelessness provide decent and safe housing expand the supply of affordable housing increase homeownership opportunities for low-moderate income households and to oversee the wind down of the Former Redevelopment Agencies for the County of Riverside and City of Coachella

Provide a variety of clerical support including typing filing basic bookkeeping recordkeeping public reception and data entry.

Answer incoming telephone calls; assist screen direct or take telephone messages for Housing Authority staff.

Explain Housing Authority policies and procedures to clients and public; mail information to interested people regarding the public housing program.

Receive waiting list registrations; input registrations and changes to registrations in database.

Run credit reports and criminal background checks for applicants and participants.

Receive sort and distribute office mail faxes and/or other incoming documents.

Send receive and screen applications to determine if they meet preferences for assistance; do withdrawals and returns to waiting list; schedule appointments for Housing Specialists.

Conduct annual and special inspections for assisted units for the Housing Choice Voucher Program and related assisted housing programs; ensure assisted units comply with HUD requirements for decent safe and sanitary housing conditions; conduct follow-up inspections of completed work and repairs.

Perform related duties and responsibilities as assigned.

Education: Possession of a high school diploma or equivalent (e.g. GED).

Experience: Any combination of experience and training that would likely provide the required knowledge and abilities.

Knowledge of: English language usage spelling grammar and punctuation; modern office methods procedures and computer equipment; filing and record keeping systems telephone and office etiquette including techniques used in public contact; basic mathematical principles.

Ability to: Learn and understand the organization and operations of the Housing authority and of outside agencies as necessary to assume assigned responsibilities; learn interpret and apply Housing Authority policies procedures and rules; type 35 WPM; establish and maintain records and files; make simple mathematical computations; understand and carry out oral and written directions; communicate clearly and concisely both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work including Housing Authority staff and the general public.

Whats Next
Open to All Applicants
This recruitment is open to all applicants.

Applicants who are current County of Riverside employees and/or current employees of the Housing and Workforce Solutions Department may be considered before other applicants depending on the volume of applications received.

Qualified applicants may be considered for future vacancies throughout the County.

For questions regarding this recruitment
Contact Joshua Roberts at with any questions regarding this recruitment.

APPLICATION INFORMATION

Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify upload a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service and a copy of your spouses letter of disability (if applicable) with your application. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans Veterans Preference Policy C-3 is available here: Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).

Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs including H1-B visas and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference pre-employment accommodation or other employment questions please refer to our web site .

If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or toll-free 1-.