Senior PMO Manager

Join our journey to create a new experience for The National Lottery and help us to power change for the greater good.

We are Allwyn UK part of the Allwyn Entertainment Group a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic Austria Greece Cyprus & Italy.

While the main contribution of The National Lottery to society is through the funds to good causes at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime largescale transformation journey by creating a National Lottery that delivers more money to good causes.

Well talk a bit more about us further down the page but for now lets talk about the role and who were looking for

A bit about the role

• Act as the custodian of the Allwyn Delivery Framework and all associated processes (assessments stages risks and issues change control resource and budget management dependency management escalations and tolerances governance etc.).

• Ensure the Allwyn Delivery Framework is ISO 9001 compliant.

• Accountable for ensuring that all other teams in the business are fully knowledgeable on all Allwyn Delivery Framework aspects.

• Monitoring and measuring project and programme performance through data and analysis identifying trends and recommending solutions and improved ways of working.

• Leverage and investigate the capabilities of AI to improve quality and efficiency around project management.

• Identifying trends and patterns to create insight driven performance improvement.

• Act as the PMO tool/system expertise looking into existing systems where integration (where possible) will drive improvement and driving this through from requirements to implementation to roll out and embedding.

• Project risks and issues - policy (risk framework e.g. scoring mitigation escalation triggers) process (including inputs e.g. templates output e.g. templates and decisions actions).

• This role is accountable for ensuring that all other teams in the business are fully knowledgeable on all risk and issue aspects.

• Identify trends in risks (commonality length of resolution risks by project team theme etc.) to increase efficiency and effectiveness.

• Be the custodian of all PMO related reporting e.g. status report Gambling Commission reporting Functional Risk Register ISO Licence Compliance Matrix ad hoc reports etc.

• Facilitate Change Delivery Board Steerco.

• This role is accountable for the project resource management tool for in-flight projects.

• Stakeholder management both upwards and downwards.

• A key element of this role is recommending reporting and driving change up to Exec level.

• Lead a team of PMO Analysts creating a motivated dedicated assertive team that continually drives performance.

• Leadership and further development of the PMO team to drive internal progression and skillsets.

Department Description:

• Ensures the delivery of all Allwyn projects are carried out with integrity in line with the agreed Allwyn Delivery Framework and support projects to deliver on time to scope quality and budget.

• Work collaboratively with the Enterprise Management teams to ensure the effective hand-off between Project and BAU risk Management.

• Ensure ISO 9001 standards are maintained along with managing internal compliance ref project delivery.

What youll be doing

• Lead the development and maintenance of the Allwyn Delivery Framework ensuring consistent project management practices processes standards and project and programme controls and governance.

• Manage project and programme planning risk issues change processes budget management and progress reporting.

• Manage current and pipeline project information consolidating an enterprise-wide view of resource loading delivery performance cost vs. budget risks and issues.

• Owns the Risk register and licence to operate matrix for the Change and Portfolio Management department.

• Lead reviews and improvement of the companys approach to project management measurement systems tools and ways of working.

• Report progress of relevant project and programme touch points identified in current and pipeline plans to stakeholders and programme boards.

• Drive continuous improvement and apply industry best practice to develop the companies Centre of Excellence for Project Programme and Portfolio Management.

• To ensure the Allwyn Delivery Framework is ISO 9001 compliant.

• Develop and implement the Allwyn Delivery Framework to manage project and programme risk & issues and mitigations.

• Manage the adherence and compliance with established process procedures governance and controls.

• Develop and standardise reporting and documentation templates.

• Facilitate and chair meetings including Exec/Steering groups where appropriate.

• Provide support and training to orientate Programme teams to the ways of working of the PMO.

• Provide support to the Project/Programme Management team to enable the delivery of projects to time budget and quality objectives.

• Line manages coaches and develops the PMO team.

What experience were looking for

• Microsoft Project; Power BI resource profiles and link plans for complex multi-resourced projects.

• Microsoft Office; Copilot Word Excel PowerPoint and Outlook.

• Knowledge of process improvement and appraisal activities.

• Stakeholder management both upwards and below.

• Managing and developing teams.

About us:

Weve developed ground-breaking technologies built player protection frameworks and have a proven track record of making lotteries better.

• Innovation - We pride ourselves on it! Were constantly looking for new ways to excite our customers bringing new products to enjoy which is all underpinned by our responsible play values and making them accessible to all.
• Giving back Did you know that playing the lottery generates around 30m a week for charities and good causes in the UK Our aim is to have doubled this number by the end of the first 10 year licence
• Sustainability Our aim to be net zero by 2030 which would make us the first lottery provider globally to achieve this
• Inclusion and accessibility We are making all parts of The National Lottery inclusive whether you play a game in a store or online.

If you need any assistance or adjustments to this job description or in the application process please contact a member of the talent team at and well be happy to help.

**Being the custodians of the National Lottery license is a big responsibility so all of our roles are subject to extensive background checks**

An inclusive reward offering with wellbeing at the centre

At Allwyn weve put together a range of inclusive benefits and policies to support our colleagues at every stage of their lives and careers.

Heres a list of some of the fantastic benefits we offer

• Company bonus scheme
• Matched pension contributions up to 8.5%
• 26 days annual leave 2 Life Days (and bank holidays)
• Complimentary Private Medical
• Life Assurance
• Enhanced Maternity & Paternity leave
• 500 wellness allowance
• Access to nutritional advisor and personal trainers
• Discounted Health Assessments
• Complimentary Financial coaching

Our benefits and policies reflect our commitment to wellbeing and inclusivity and are enhanced with features that benefit our colleagues (and their families). By offering a variety of benefits that support our colleagues we continue to create a place of work where people feel rewarded and can succeed.

A place of belonging

We want to create one of the UKs most inclusive organisations where people can bring the best of themselves to do their best work every day for the benefit of good causes.

Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination harassment or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs the job requirements and the individual qualifications. Allwyn encourages applications from individuals regardless of age disability (visible or hidden) sex gender reassignment sexual orientation pregnancy and maternity race religion or belief and marriage and civil partnerships.

We are a Disability Confident Leader which means weve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.

Required Experience:

Manager